Client Services Banker

Location : Baltimore, MD, 21201

Job Type : Full Time

Date Posted : 17 May 2026

Job Description:Client Services Banker

Client Services Bankers are responsible for delivering personalized banking support, helping clients manage their financial needs, and building strong long-term relationships through trust and tailored financial solutions.

This full-time role is located in Clinton, MD and requires 40 hours per week. The Client Services Banker is responsible for providing exceptional customer service, managing sales and service requests, supporting financial needs, and strengthening client relationships through the promotion of banking products and services.

Benefits:

Medical, dental, and vision insurance coverage
401(k) retirement plan with employer match and employee stock purchase options
Paid time off, holidays, and volunteer leave
Life, disability, and family-related leave benefits
Education assistance and wellness programs

Key Responsibilities:

Engage with customers during branch visits, phone interactions, and scheduled meetings
Identify customer needs and recommend appropriate banking solutions
Assist with account opening, transactions, and lending/service requests
Utilize CRM tools and digital platforms to enhance customer relationships
Ensure compliance with banking policies, procedures, and risk standards
Support branch operations and contribute to achieving sales goals

Additional Responsibilities:

May be authorized to act as a Notary Public

Qualifications:

High school diploma or equivalent required
2+ years of customer service or sales experience preferred

Skills:

Strong communication and relationship-building skills
Sales-oriented and customer-focused mindset
Ability to work collaboratively and use digital tools effectively

Licensing Requirement:

May require registration with the Nationwide Mortgage Licensing System (NMLS)

Equal Opportunity Employer:

Committed to providing equal employment opportunities to all individuals

Work Authorization:

Must be authorized to work in the United States without sponsorship