Banker

Job Description:

The Banker represents FirstBank by providing efficient and accurate transaction processing, identifying customer requirements through a structured consultation process, and recommending suitable banking products and services while ensuring high-quality customer experience.

Qualifications:

Education: High school diploma or equivalent qualification is required.
Experience: Minimum of one year of banking experience is preferred.
Certification: Notary certification is an added advantage.

Key Responsibilities:

Evaluate customer needs and provide appropriate recommendations on banking products and services in accordance with established guidelines, brand standards, and service procedures; refer clients to relevant banking specialists when necessary.
Assist customers with both simple and complex banking transactions, including inquiries related to account balances, transaction history, service fees, and interest rates.
Support Financial Center operations by performing duties across Teller, Teller Manager, and Financial Service Representative roles as required.
Build and maintain strong relationships with individual and business clients to support branch goals related to accounts, revenue growth, and service performance.
Ensure consistent delivery of high-quality customer service aligned with FirstBank standards.
Comply with all banking regulations, internal controls, operational processes, and risk management policies, including strict adherence to security requirements.
Maintain regular attendance and reliability in daily duties.
Carry out additional responsibilities as assigned.

About FirstBank:

FirstBank is an Equal Opportunity Employer that welcomes applicants with disabilities. Recruitment agencies and staffing firms must not submit resumes without prior authorization or an approved agreement.

Banker

Location : Fort Benning, GA, 31905