Banker
Atlantic Union Bank
Transaction Specialist
Location : Kill Devil Hills, NC, 27948
Job Type : Other
Date Posted : 26 April 2026
Transaction Specialist
Job Overview:
This position is responsible for delivering a best-in-class customer experience while accurately processing financial transactions, assisting existing and prospective customers, and supporting branch sales goals.
Core Responsibilities:
- Ensure high levels of customer satisfaction by consistently delivering excellent service
- Process basic customer interactions and cash transactions accurately
- Review and reconcile daily cash balances to maintain financial accuracy
- Identify referral opportunities that support branch objectives
- Comply with all banking regulations and policies, including Atlantic Union Bankshares’ BSA/AML Policy and Procedures
- Identify potential risks and escalate concerns through appropriate channels
- Maintain knowledge of bank products, services, and business lines
- Adapt to evolving digital banking platforms and tools
- Perform additional duties as assigned
Reporting Structure:
This role is supervised by the designated branch leader.
Eligibility Requirements:
- High school diploma or equivalent required
- Cash handling experience preferred
- Prior customer service experience required
Skills and Competencies:
- Strong customer service capabilities
- Excellent verbal and written communication skills
- Sound business judgment and decision making ability
- Basic computer proficiency
- Ability to manage multiple tasks with strong attention to detail
- Adaptability and flexibility in changing environments
- Ability to stand for long periods and lift up to 30 pounds
- Flexible scheduling based on business needs
Compensation & Workplace:
Salary is based on education, experience, and certifications and may include incentive compensation or discretionary profit-sharing programs. Atlantic Union Bank is committed to Equal Employment Opportunity and maintaining a drug-free workplace.
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