Investment Advisor

Investment Advisor

Role Overview:

Investment Advisor role is a three-year program with a fixed salary, specifically for financial advisors or planners responsible for providing financial planning assistance and promoting investment management products.

A Investment Advisor will need to leverage their experience to service the unique and complex needs of clients in the Mass Affluent (MA) segment by identifying needs, reviewing financial goals and making investment recommendations aligned to their client's goals. The role will serve as the central point of contact, responsible for providing client service & developing the relationship to achieve greater share of wallet by helping clients achieve their goals related to asset accumulation, preservation, growth, and protection.

Depth & Scope:

• Experience in the marketing of investments and delivering financial advice
• Shows a dedication to customer-centricity by delivering legendary service in each customer interaction to maximize retention and foster growth
• Promises to deliver a comprehensive on-boarding experience to each new client, involving thorough client discovery, conducting a financial needs analysis to offer goals-based advice, introducing the centralized client servicing team as required by the client, and finalizing all relevant client documents
• Competency in promoting and fostering the development of sales leads
• Skilled in managing objectives, organizing tasks, and comfortable functioning in a fast-paced work setting
• Affirms the provision of a top-notch MA Planning Experience to all clients, whether new or existing
• Put in place a systematic method to certify the fulfillment of Annual Client Review (ACR) meetings for all clients, with an advanced itinerary designed to address the client's holistic wealth management requirements and promote ongoing proactive communications
• Acts as the main point of contact for TD Wealth clients within the MA segment, overseeing all aspects of the client's relationships with TD Bank and making referrals to Retail and Wealth partners and related companies as appropriate
• Develops and puts into action a personalized service model for MA clients
• Succeeds in achieving quarterly and annual sales targets
• Increases wallet share by predicting client needs and offering the most suitable wealth solutions. Focuses on maximizing profitability while providing clients with an outstanding service experience
• Identify prospects within your portfolio and connections to direct business referrals to Retail and Small Business/Commercial Partners
• Performs duties thoroughly while adhering to regulations, policies, and procedures
• Observes federal, state, and SRO regulations alongside internal company policies governing business activities in accordance with regulatory bodies like the OCC, SEC, and State Insurance Commissioners
• Certifies the fulfillment of all prescribed Continuing Education conditions
• Entrusted with the duty of understanding and adhering to TD Bank & TD Wealth policies and regulations
• Tasked with overseeing the procedures of TD's Customer Identification Program (CIP) by acquiring and authenticating the crucial customer identification details, and fulfilling additional Customer Due Diligence and Enhanced Due Diligence Requirements according to the Business Unit AML guidelines
• Uncovers client belongings and transitions elite clients to relevant HNW Wealth partners as appropriate
• Accountable for fostering and enriching a conducive and positive work atmosphere centered on assisting the overall Wealth team
• Renders guidance, financial referral training, and ongoing feedback to Retail and Small Business personnel

Education & Experience:

• The position entails either holding a 4-year degree or possessing relevant work experience
• Demonstrable success in the sale of investments and the delivery of financial planning advice for over two years
• In-depth comprehension of the wide range of investment products and services on offer
• Obligatory enrollments include the SIE, Series 7, and Series 65/66; those with just the Series 65 will need to achieve a Series 63 or 66 during the Licensing & Registration agenda
• Essential Life/Health Licenses or the potential to secure them within the Licensing & Registration Schedule is a must-have
• Detailed knowledge of methodologies for expanding a wealth management venture, encompassing various products, services, and the industry landscape
• Proven capability in hitting and surpassing sales targets
• Capable of delivering quality assistance in retail and small business banking
• Proven track record of successfully establishing relationships and partnering with other departments at TD Bank, recognized as America's Most Convenient Bank
• Skill in journeying within the assigned territory to engage with potential leads, customers, and partners, with travel comprising up to 75% of the schedule
• Driver's License required
• Customer Accountabilities
• Acknowledges and endorses the Bank's Customer Service Strategy
• Explores how decisions impact the welfare of TD, its clientele, and stakeholders
• Maintain a dedication to delivering superior customer service to internal partners, vendors, and customers, consistently aiming to exceed expectations
• Illustrates best practices in service delivery with each client engagement
• Contributes to the ongoing refinement of partner/customer experiences by taking an active role in the process

Employee/Team Accountabilities:

• Is focused on advancing and sustaining a unique, all-embracing culture that reflects TD's diversity vision, and enhances the overall employee journey
• Contributes positively to the team dynamic, fostering a supportive work environment
• Provide mentorship, training, and leadership to other team members
• Engages in ongoing communication with the team to share updates on project status, progress, and important issues or topics of discussion
• Demonstrates a commitment to sharing information and knowledge while actively seeking to learn from the expertise of others

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

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