Branch Support Banker

Branch Support Banker

Job Description:

Acknowledging the crucial role played by its varied employees, Zions Bank is dedicated to maintaining its strength and vitality. By positioning itself as the employer of choice, it aims to navigate the changing landscape of the banking industry. The bank’s consistent recognition as one of the Best Banks to Work For by American Banker magazine since 2013 and its distinction as the Best Employer in Utah by Best of State awards, in addition to being recognized as one of the Best Places to Work in Idaho, attest to its dedication. Take the step forward into a new era of banking and let us help shape your professional journey.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision.

Benefits:

• Zions Bank offers a range of benefits to employees who work an average of over 20 hours per week, subject to meeting the eligibility requirements in place.
• Comprehensive compensation plan with competitive rates and mileage reimbursement.
• Health, dental, and vision benefits are effective as of the initial day of work
• The benefits plan encompasses life and disability insurance, as well as support for parental leave with pay and adoption
• HSAs, FSAs, and dependent care accounts are financial tools designed to help individuals and families set aside funds for medical expenses and childcare needs, offering tax advantages and cost-saving benefits
• Paid learning opportunities, compensated time away from work, and recognition of 11 paid holidays are included in the benefits package
• Company-matched contributions to a 401(k) retirement savings plan, as well as Profit Sharing options and a salary that is commensurate with one's work background
• Benefits for emotional wellness, encompassing coaching and therapy sessions
• Qualifying staff members are eligible to be reimbursed for their educational fees
• Employee Ambassador's chosen banking products

Qualifications:

• Applicants must hold a High School Diploma or an equivalent certification and have acquired a minimum of 2 years of experience in banking, cashiering, customer service, financial auditing, or similar areas, or have completed an authorized company training session.
• Expertise in handling cash transactions, reconciling accounts, understanding debit and credit principles, and knowledge of various banking products are essential skills.
• Mastery of mathematical techniques.
• Proficiency in maintaining stability and catering to customer requirements is a must.
• Skill in cross-promoting bank services that cater to specific client needs.

The right candidate for this position will possess the requisite skills and experience to:

• Carry out the task of providing exceptional service while also safeguarding the branch to avoid any losses.
• Stay informed about the intricacies of branch operations.
• Extend the client base by employing successful selling and coaching methodologies, such as facilitating lending applications, cross-promoting bank services and products, and guiding clients through various banking processes.
• Assume responsibility for managing cash transactions and carrying out customer service responsibilities at the branch.
• Take on extra responsibilities as needed.

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