Regional Branch Leader

Regional Branch Leader:

Position Overview:

The Regional Branch Leader is expected to possess a comprehensive understanding of financial products, services, and industry trends in order to provide expert guidance to both clients and associates. This role is driven by passion, customer-centricity, and a commitment to operational excellence.

Significant Job Tasks and Duties:

Leads the achievement of objectives, customer service initiatives, marketing activities, and daily operational functions within the branch:

• Educate and guide associates on effectively communicating the full range of bank resources, including in-branch services, digital capabilities, and partner offerings
• Conduct regular team meetings focused on time management, communication development, goal tracking, routine operations, security compliance, and operational policies to enhance employee confidence and effectiveness
• Recruit, train, develop, evaluate, and coach associates to ensure expectations for performance and conduct are consistently met
• Achieve personal, team, and branch goals through a needs-based approach that delivers valued solutions and recommendations
• Lead a relationship-driven team supporting small businesses, corporate entities, institutional partners, and mortgage and financial advisory professionals
• Support consumer lending activities by soliciting applications, maintaining knowledge of loan policies and procedures, overseeing branch consumer loan portfolios, and coaching associates on loan sales and processing
• Develop and expand existing and new small business banking relationships through direct client engagement within the market
• Maintain high levels of customer satisfaction by retaining and developing highly engaged associates
• Ensure all departmental documentation and activities comply with applicable laws, regulations, policies, procedures, and required compliance training
• Respond to customer inquiries and transactions accurately and professionally while engaging in meaningful conversations to identify needs and recommend solutions
• Perform additional duties and responsibilities as assigned

Qualifications:

To successfully perform this role, an individual must be able to competently execute all essential duties. The following qualifications represent the required knowledge, skills, and abilities:

Skills:

• Strong ability to communicate and disseminate information clearly and effectively
• Proven capability to lead and manage a results-driven sales environment while maintaining exceptional customer service standards
• Ability to guide teams through a fast-paced and evolving banking environment with a proactive leadership approach
• Effective interpersonal and presentation skills in one-on-one and small group settings with customers, clients, and colleagues

Education and/or Experience:

• High School Diploma or GED required
• Bachelor’s degree (BS/BA) preferred, or an equivalent combination of education and relevant work experience
• Two to four years of management or leadership experience
• Registration with the National Mortgage Licensing System and Registry (NMLS) is required
• NMLS licensing may be obtained after hire; additional information is available at http://mortgage.nationalwidelicensing.org

Computer Skills:

• Proficiency with MS Office applications
• Ability to leverage social media platforms to promote brand awareness and gain market insights

About Simmons Bank:

Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our customers. We empower our associates to serve as trusted advisors by combining the strength of a traditional bank with cutting-edge technology. We are dedicated to guiding customers through every stage of their financial journey while offering flexibility in how they choose to bank.

Equal Employment Opportunity:

Simmons First National Corporation and its subsidiaries are committed to providing equal employment opportunities and do not discriminate based on race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veteran status, military status, physical or mental disability, or any other legally protected classification.

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