Loan Operations Analyst

Job Description: Loan Operations Analyst

Overview

A Loan Operations Analyst is an introductory position that focuses on overseeing loan paperwork, handling loan processing duties, and assisting with different aspects of loan procedures. The main responsibilities include gaining a deep comprehension of regulations, procedures, and information, and applying specialized expertise to guarantee the effectiveness and precision of loan-related assignments.

The Analyst should acquire a functional understanding of industry standards, exhibit effective communication abilities, and possess the capacity to convey information clearly and coherently. This role exerts a confined yet immediate influence on the company, predominantly impacting the team's functioning.

Duties of a Loan Operations Analyst involve verifying and assessing loan applications to determine eligibility:

• Managing Loan Documentation: Independently handle the processing and completion of loans within a intricate loan operations setting, ensuring precision and productivity.
• Managing transaction processing involves overseeing daily loan transactions such as recording cash movements, executing payments, conducting loan reconciliations, and administering entries in the general ledger.
• Interact with team members from different departments to discuss positions, outstanding amounts, and disputes.
• Identifying and solving problems with loan documentation, proposing enhancements for management and using technical knowledge to handle difficulties are the aims of problem-solving and process improvement.
• Evaluate and examine loan documentation reports of moderate complexity for management purposes, aiding in control procedures and the introduction of new products or services.
• Risk Reduction: Decrease the potential risks faced by the bank through strict adherence to operational procedures and implementing strategies to minimize mistakes.
• External Communication: Interact with outside clients to share or clarify information as required.
• Collaborate across functions: Engage with interconnected teams to achieve goals, streamline operations, and nurture client connections effectively.
• Compliance & Risk Awareness requires using ethical reasoning, following guidelines, and evaluating potential risks to protect Citigroup, its customers, and resources.

Criteria for Loan Operations Analyst Qualifications:

• 2 years of applicable experience is required.
• Knowledge:
• Fundamental grasp of the operational procedures, mechanisms, and technologies employed in the loan application process.
• A broad understanding of the paperwork required for loans, operational methods, available goods, and assistance.
• Understanding different categories of risks, regulations, preventative actions, and operational procedures.
• Skills:
• Capability to recognize, handle, and address potential risks and challenges.
• Effective communication abilities and interpersonal aptitude are vital for engaging with peers and stakeholders.
• Proven capacity to adhere to relevant legislation, guidelines, and mandates.
• Education
• Necessary: Completion of a Bachelor's degree from a university or relevant professional experience
• Schedule & Location
• The work hours are from Monday through Friday, starting at 8:00 in the morning and ending at 5:00 in the evening, with a hybrid arrangement of working in the office for 2-3 days

Employee Benefits

• Citi provides an extensive range of perks and advantages as part of its benefits package:
• Health insurance: A package including medical, dental, and vision coverage
• Retirement: 401(k) plan
• Life, accident, and disability insurance are types of coverage that offer financial protection in specific circumstances such as death, injury, or inability to work
• Wellness programs encompass a range of health and well-being strategies
• Paid time off includes scheduled time off for vacations, sick days, and designated paid holidays

Equal Opportunity Employment

Citi embraces diversity and is committed to providing fair opportunities for all applicants, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

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