Sales and Service Specialist

Location : Mantua, NJ, 08051

Job Type : Full Time

Date Posted : 4 May 2026

Job Title: Sales and Service Specialist

About Us:

Our culture is built on strong values, continuous learning, and a commitment to making a positive impact in our communities. We support work-life balance, inclusion, and a digitally enabled environment to enhance both employee and customer experiences.

Role Overview:

This is a full-time position (40 hours/week) based in the Lehigh/Northampton County, PA market. The role requires flexibility to travel between financial centers and work within branch hours (no Sundays).

You will deliver a seamless customer experience by handling both service and sales needs, including transactions, account management, and promoting banking solutions to help customers achieve their financial goals.

Key Responsibilities:

Process teller transactions accurately per bank policies.
Engage customers through proactive sales and referral conversations.
Open accounts and handle maintenance/service requests.
Build relationships using CRM tools and customer-focused interactions.
Ensure compliance with regulations, policies, and risk standards.
Assist customers with digital banking tools and solutions.

Qualifications:

High School Diploma or equivalent (Required)
1+ year in customer service or sales (Required)
6–12 months cash handling experience (Preferred)

Additional Information:

May perform other duties as assigned. Must adhere to all compliance programs, policies, and training requirements.

Benefits:

Medical, dental, and vision insurance
401(k) with employer match
Paid time off and holidays
Parental leave and disability coverage
Education assistance and wellness programs

Equal Opportunity Employer:

We are committed to providing equal employment opportunities to all individuals regardless of protected status.

Work Authorization:

Applicants must be authorized to work in the United States without sponsorship now or in the future.