Mortgage Banker Assistant

Job Summary:

The Mortgage Banker Assistant supports the Mortgage Banker by assisting customers and partners during the loan application process. This role helps ensure smooth processing, timely communication, and increased loan production.

Key Responsibilities:

Assist the Mortgage Banker as a point of contact for customers, builders, and realtors.
Support loan application and processing activities.
Track loan files through closing and provide status updates to customers.
Answer questions related to loan requirements and progress.
Perform general administrative and support tasks.
Ensure compliance with bank policies and regulatory requirements.

Qualifications:

High School diploma or equivalent.
Experience with mortgage loan types (FHA, conventional, etc.) preferred.
Basic knowledge of mortgage processes is a plus.
Good communication and computer skills.

Skills:

Strong attention to detail.
Customer service-oriented mindset.
Good verbal and written communication skills.
Ability to manage multiple tasks efficiently.

Work Environment:

May be office-based or remote (secure home office required for remote roles).
Requires extended computer use.

Additional Information:

May require occasional travel for meetings.
Participation in required compliance training.

About Us:

SouthState is a growing financial institution focused on strong relationships, community values, and modern banking solutions. We support our employees in building successful careers while delivering excellent service to our customers.

We are an equal opportunity employer and consider all qualified applicants, including individuals with disabilities and veterans.

Mortgage Banker Assistant

Location : Charlotte, NC