Cashier

Position Overview for Cashier:

In your capacity as a Cashier at PNC, your tasks comprise delivering exceptional customer service, assisting clients with their financial transactions, and contributing to the operational flow of the branch. Your main goal is to ensure a positive customer experience and identify opportunities to introduce customers to the products and services provided by PNC.

Responsibilities for Cashier:

• Delivers a customized customer journey focused on improving financial health and building customer loyalty.
• Executes customer interactions effectively and with precision.
• Helps customers explore the different choices available to them for handling financial transactions.
• Spots potential chances during customer engagements and guides them to the relevant branch staff.
• Cultivates customer engagement through lobby initiatives and purposeful discussions.
• Customizes PNC products and services to cater to customer needs efficiently.
• Recognizes potential sales chances and guides customers towards the right team members for fostering connections.
• Supports customers in learning about digital banking tools, technological choices, and self-help resources for managing financial transactions efficiently.
• Utilizes product and procedural knowledge to efficiently resolve customer queries.
• Ensures that teller and branch tasks are carried out correctly, while adhering to the policies and procedures outlined by PNC.

Preferred Skills for Cashier:

• Accountability
• Banking Knowledge
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales Approach

Qualifications for Cashier:

• Experience is not a mandatory requirement.
• A higher education qualification is not typically needed for roles at this level.
• Candidates are encouraged to have a high school diploma or GED.
• Comparable blends of education, job-specific credentials, or related experience (such as military engagement) may be acknowledged.
• No degree required.
• Certifications and licenses are not necessary.

Benefits for Cashier:

PNC offers a complete set of benefits aimed at supporting you in the present as well as down the line:

• Encompassing package of medical, dental, and vision coverage
• Life Insurance
• Safeguarding Against Disability Risks Over Different Timeframes
• The 401(k) plan at PNC is complemented by a pension and stock purchase plans to provide employees with diverse investment opportunities
• A Dependent Care Reimbursement Account is a benefit that helps employees offset the cost of caring for dependents by allowing them to use pre-tax dollars for eligible expenses
• Backup Child/Elder Care
• The policy governing reimbursement for adoption, surrogacy, and doula expenses underscores the company's inclusive benefits for employees
• Aid for Education (inclusive of certain fully funded programs) is extended to eligible candidates
• Participants can receive financial incentives for their commitment to improving their overall well-being through the program
• Paid Time Off

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