Assistant Branch Coordinator

Assistant Branch Coordinator

Summary:

The role of an Assistant Branch Coordinator revolves around aiding in the smooth operation of branch activities, sales strategies, and client interactions to foster financial success and community involvement. Job duties comprise overseeing team members, conducting training sessions, devising work schedules, providing mentorship, stepping into the role of Branch Manager in their absence, upselling banking products, and ensuring adherence to regulations and security guidelines. Candidates should possess experience in banking, preferably ranging from 3 to 5 years, might require NMLS certification, and can enjoy benefits and possible bonus schemes.

What you’ll do:

In the capacity of Assistant Branch Coordinator, you will work alongside the Branch Manager to drive superior financial performance and deliver top-notch customer service. This will involve creating a proactive sales and service-focused environment, enhancing employee productivity and efficiency, and collaborating with internal departments to drive growth and profitability.

• Increase the bank's local influence by engaging in networking functions and commencing proactive outbound communication initiatives to propel branch sales performance.
• Take charge of branch functions by supervising training activities, planning employee schedules, and overseeing facility operations.
• Arrange meetings to keep team members engaged and up to date.
• Organize coaching sessions to tackle any issues in employee performance that arise.
• Carry out the functions and tasks typically handled by the Branch Manager in their nonattendance.
• Offer complementary products and services that are tailored to the specific needs of customers, encompassing deposits, loans, and retirement solutions.
• Fulfill the duties typically assigned to a Personal Banker when necessary.
• Maintain adherence to all departmental, banking, and regulatory protocols and standards.
• Supervise adherence to all approved safety and security guidelines.

Qualifications:

• Applicants must possess a High School diploma or GED; preference will be given to those with a college degree or previous experience in the banking industry.
• Candidates with a background in managerial positions are preferred.
• Previous banking experience of 3-5 years is preferred for this role.
• The need for NMLS certification may be mandated.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• In the unfortunate event of accidental death, AD&D insurance pays out a benefit to the designated beneficiaries to help provide financial security during a difficult time.
• Short-term and Long-term Disability Insurance offer financial support to individuals who are incapacitated and unable to earn income due to a disability.
• Parental Leave
• Employee Assistance Programs (EAPs) are designed to support employees in managing personal and professional concerns through counseling, referrals, and other resources.
• Conventional and Roth 401(k) plans featuring employer contributions.
• The Flexible Spending Account (FSA) is a financial arrangement that permits individuals to contribute a portion of their salary to cover medical or dependent care expenses with pre-tax dollars.
• The Employee Stock Purchase Plan at a 5% discount allows qualifying employees to acquire company stocks at a reduced price point of 5%.
• Critical Illness Insurance
• Accident Insurance
• Transportation and commuting offer a wide range of benefits.
• Banking Benefits
• Pet Insurance

About Wintrust:

Offering an array of financial services, encompassing community and corporate banking, specialized finance, and wealth management, Wintrust operates through 16 bank charters and nine non-bank entities. The institution delivers a blend of advanced financial solutions typical of major banking institutions paired with the personalized, relationship-oriented customer service reflective of its community banking origins. Catering to clients nationwide, Wintrust boasts a wide-reaching presence, with over 200 branch locations in various states and commercial banking offices in cities like Chicago, Denver, and Milwaukee. Demonstrating a strong commitment to its employees, Wintrust garners recognition as a top employer, embodying a culture that prioritizes its workforce. Based in Rosemont, Illinois, Wintrust is a substantial financial player, with a valuation of $66 billion and a listing on the NASDAQ Global Select Market under the symbol WTFC.

Why join us?

• Our workplace has earned distinguished accolades, such as being named a Top Workplace by the Chicago Tribune for the last 12 years and receiving the Employee Recommended award from the Globe & Mail for the past 6 years. We have been consistently recognized for our exceptional workplace culture and positive employee experiences. The Chicago Tribune has consistently acknowledged our workplace as a top employer for 12 consecutive years, and the Globe & Mail has also praised our employees' satisfaction for the past six years.
• Annual discretionary bonus eligibility and a competitive salary.
• All-encompassing benefits package featuring medical, dental, vision, life insurance, a 401k plan with a favorable employer match, and support for educational expenses.
• Family-friendly work hours.
• Having a presence in over 200 community bank locations means that there are ample chances for individuals to advance and flourish in their careers.
• Emphasizing the development and progression of current employees is deeply embedded in the company's values.

Equal Opportunity Employer:

Since the commencement of operations, Wintrust has taken pride in assisting various unique communities and individuals from a wide array of backgrounds. The mission has always been to develop a company that mirrors the diversity of the communities it serves. By cultivating an inclusive workplace where everyone is esteemed and motivated to excel, we aim to reinforce our continuous success. Wintrust Financial Corporation and its community banking and financial services subsidiaries are committed to being an Equal Opportunity Employer. Job applicants are considered based on their qualifications, with no discrimination based on race, color, religion, gender, age, disability, veteran status, genetic information, or other legally protected categories.

Customer Service is a key aspect of the assistant branch coordinator's role, involving addressing customer inquiries, resolving issues, and ensuring a positive experience for clients visiting the branch.

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