Personal Banker

Personal Banker

Job Summary:

The Personal Banker position involves a blend of operational tasks, customer engagement, and relationship-building initiatives to drive the overall success of the bank. This role requires a balance of technical expertise and interpersonal skills to excel in diverse responsibilities.

Key Responsibilities:

• Offer quick, precise, and pleasant customer care.
• Manage the daily financial actions like making deposits, withdrawals, and issuing payments.
• Commence and retain customer account information.
• Evaluate client needs and provide guidance on appropriate banking products.
• Recommend the implementation of online banking tools and user-controlled service alternatives.
• Maintain compliance in accordance with banking policies and regulations.
• Maintain precise records and balance transactions accurately.
• Offer support to customers by providing solutions to their problems to ensure a positive experience.

Qualifications:

• Individuals must have a high school diploma or an equivalent credential.
• Competence in cash operations, sales techniques, or customer care practices.
• Experience in the banking industry is desirable.
• Basic computer and communication proficiencies are indispensable tools in contemporary society.

Skills:

• Adept at delivering superior customer service and fostering positive relationships.
• Mindful attention to specifics and meticulousness in maintaining accuracy.
• Proficient in multitasking within a fast-paced work environment.
• Introductory knowledge of the banking products and services available to customers.

Additional Information:

• Irregular travel for the purpose of attending training programs or conferences.
• Operations are conducted in a branch-based setting.

About South State Bank:

SouthState is a progressive financial institution that highlights the importance of establishing strong customer relationships, upholding community values, and offering modern financial solutions. We are dedicated to supporting our employees in building successful careers while delivering outstanding service to our customers.

SouthState Bank is an Equal Opportunity Employer. The company evaluates all applicants fairly, without bias, and actively encourages individuals with disabilities and veterans to apply for available positions.

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