Mortgage Field Sales Supervisor

Mortgage Field Sales Supervisor

Job Description:

Managing a team of Mortgage Loan Originators, the Mortgage Field Sales Supervisor is tasked with achieving sales goals and upholding operational excellence. This role involves talent development, performance monitoring, customer relationship management, and compliance with mortgage regulations.

Benefits:

We prioritize benefits and total rewards that promote the holistic well-being of our employees, recognizing the importance of supporting them in all aspects of their lives.

• Healthcare, including medical, dental, and vision care, is crucial for preventing illnesses, maintaining health, and addressing medical concerns among individuals
• Basic term and optional term life insurance
• Short-term disability pertains to a temporary inability to work due to a medical condition, while long-term disability signifies a more extended duration of incapacitation, often requiring ongoing support in terms of medical care and financial assistance
• Parenting leave and disability during pregnancy
• An employer-sponsored retirement plan, such as a 401(k), provides employees with a structured way to save and invest for retirement, with tax advantages and potential employer contributions to help build a nest egg for the future
• The amount of paid vacation allotted, ranging between two to five weeks, is contingent on the employee's salary grade and years worked
• There are 11 paid holiday opportunities ready to be utilized
• Adoption assistance
• Accruals for Sick and Safe Leave are calculated at a rate of one hour for every 30 hours worked, with a cap at 80 hours per calendar year unless stated differently by legislation

Primary Job Duties:

• Manage and oversee the day-to-day workflow of a team of Mortgage Loan Originators.
• Timely collection of required documents from appropriate sources for processing, underwriting, and closure is essential.
• Fulfill the established annual goals for loan volume origination as outlined by senior executives.
• Create and preserve referral partnerships with real estate brokers, developers, and other relevant external contacts to secure a stable flow of loan opportunities.
• Engage in the activities of local and state trade associations pertaining to mortgage banking, real estate agents, and construction firms.
• Stay knowledgeable about the mortgage industry landscape and evolving issues.
• Encourage collaborative partnerships within U.S. Bank Home Mortgage as well as with other business lines to strengthen customer connections and boost sales of additional products.
• Onboard, interview, and provide instruction for incoming team members.

Basic Qualifications:

• Obtaining a high school diploma or similar qualification is a conventional academic objective
• A history of at least two years selling mortgages

Preferred Skills/Experience:

• Showcased talent in fostering new business development and adeptly managing relationship dynamics
• Sound understanding of sales methodologies and best practices
• Extensive expertise in mortgage-related products, services, operations, and the latest market trends
• Familiarity with the pricing and underwriting criteria of different mortgage insurers is an important aspect of the mortgage industry
• Knowledge of the underwriting guidelines for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors is vital, whether acquired through practical involvement in the sector or from previous employment within a real estate agency
• Aware of a spectrum of legal frameworks from local ordinances to national laws, including zoning ordinances, Truth-in-Lending regulations, RESPA guidelines, and energy audit requirements
• Proficiency in customer relations and delivering top-notch customer support
• Demonstrating a strict focus on details and a proficiency in analyzing financial data comprehensively
• Capable of expressing thoughts clearly through interpersonal, verbal, and written channels
• Employees must be capable of meeting the relevant conditions for performing duties in locations different from their regular place of work
• Established referral base within assigned market preferred
• Established reputation in mortgage loan origination with a 2-year proven record

Equal Employment Opportunity:

U.S. Bank's hiring process is designed to provide fair opportunities for all candidates by evaluating their qualifications without discrimination based on race, religion, gender, nationality, age, sexual orientation, gender identity, disability, veteran status, or other legally safeguarded characteristics.

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