Teller Specialist

Job Summary for Transaction Specialist:

Secure a role at Associated Bank as a Transaction Specialist, offering exceptional care and backing to customers at all touchpoints. As part of the front line team, your duties will entail precise transaction execution, identification of customer requirements, and advocating for financial solutions that empower clients to realize their aspirations. Enrich your comprehension of banking practices while collaborating with a team that values unity, ethical standards, and community involvement.

Key Accountabilities for Transaction Specialist:

• Deliver customer care that upholds the standards of Associated Bank's brand pledge in a courteous and competent manner.
• Process customer transactions with precision and effectiveness while upholding prescribed policies and procedures.
• Acknowledge the customer's needs and recommend them to coworkers for additional financial solutions.
• Highlight the ongoing discounts, products, and services that provide advantages to customers.
• Deal with customer questions and resolve any issues they may have with a focus on professionalism and sensitivity.
• Support the day-to-day functions of the branch by carrying out duties related to vault maintenance, night drops, and ATM operations as needed.
• Educate and inform clients about utilizing digital and automated banking services.
• Engage with coworkers across multiple sites to ensure uninterrupted service provision.

Qualifications for Transaction Specialist:

• High school graduation or a similar mix of educational attainment and real-world experience.
• Candidates must present a history of customer service experience lasting no longer than 24 months.
• Practical experience in the retail banking sector, money handling, or financial solutions.

Benefits for Transaction Specialist:

• Savings allocated for retirement, like 401(k) and Pension plans.
• Allowing employees to take paid time off for giving back to their community.
• Opportunities to network with others through our diversity-focused Colleague Resource Groups.
• Salaries that foster competition alongside prospects for professional development and career elevation.
• Extra perks comprising well-being initiatives, rewards to motivate employees, paid leave for new parents, a stock purchase scheme for staff members, and specific benefits for military personnel.
• Specialized personal banking, loan, investment, and insurance advantages devised to suit different life stages.

Compensation:

The salary bracket represents the estimated base pay for this position. The actual pay might differ due to considerations such as work location, skill set, level of experience, educational attainment, and fit for the role.

About Associated Bank:

Associated Bank is committed to building an inclusive workplace where the value of different perspectives is understood and celebrated as advantageous strengths crucial to our accomplishments. If you do well in an environment that endorses and supports your development and progress, Associated Bank could be the suitable place for you.

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