Commercial Banker

Job Description for Commercial Banker:

The role of a Commercial Banker at PNC involves providing outstanding customer service, helping customers with their financial transactions, and supporting branch operations. The primary focus is on creating a positive customer experience and identifying opportunities to promote PNC's products and services.

Responsibilities for Commercial Banker:

• Provides a distinct customer interaction focused on improving financial stability and promoting customer loyalty.
• Efficiently processes a mix of customer interactions with accuracy.
• Provides customers with information about other choices they have for managing their financial transactions.
• Recognizes chances during customer interactions and redirects them to the suitable branch staff.
• Cultivates customer engagement through lobby initiatives and purposeful discussions.
• Customizes PNC products and services to align with customer needs.
• Recognizes chances for sales growth and directs clients to the suitable colleagues to enhance connections.
• Offers information to clients about digital banking tools, technology options, and self-service resources for effectively handling financial transactions.
• Demonstrates effective problem-solving by applying product and procedural knowledge to customer issues.
• Maintains the accuracy of teller and branch operations by following PNC's policies and procedures diligently.

Preferred Skills for Commercial Banker:

• Accountability
• Banking Knowledge
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales Approach

Qualifications for Commercial Banker:

• Prior experience is not a must.
• Jobs at this level typically do not demand a university or college degree.
• Having a high school diploma or equivalent credential is desired.
• Equivalent sets of education, job-specific qualifications, or pertinent background (including military involvement) could be acknowledged.
• No degree required.
• Certifications and licenses are not a prerequisite.

Benefits for Commercial Banker:

PNC provides an inclusive range of benefits to support you presently as well as in the future:

• Comprehensive health, dental, and vision insurance benefits
• Life Insurance
• Ensuring Security for Short-Term and Long-Term Disability Events
• In addition to the 401(k) plan with a matching component, PNC provides employees with access to a pension and stock purchase plans
• A Dependent Care Reimbursement Account is a benefit offered by some employers that allows employees to set aside pre-tax income to cover eligible dependent care expenses
• Backup Child/Elder Care
• The policy governing reimbursement for adoption, surrogacy, and doula expenses underscores the company's inclusive benefits for employees
• Help with Education (incorporating fully funded programs) is offered to students seeking financial assistance
• Financial rewards are incorporated into the wellness program to incentivize participation
• Paid Time Off

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