Service Banker

Service Banker

Job Summary:

In the capacity of a Service Banker, individuals are tasked with seamlessly executing teller functions while also engaging in proactive customer interactions to address their banking requirements. This amalgamation of responsibilities highlights the dynamic nature of the role.

Key Responsibilities:

• Offer efficient, precise, and genial customer support.
• Execute daily financial transactions, which involve tasks like depositing, withdrawing, and making payments.
• Set up and oversee client account details.
• Understand the requirements of customers and suggest fitting banking products.
• Endorse the reliance on virtual banking resources and self-help options.
• Uphold banking policies and regulations in all operations.
• Verify the integrity of records and reconcile transactions for accuracy.
• Provide effective problem-solving techniques to address customer issues and offer solutions.

Qualifications:

• A high school diploma or its comparable is a prerequisite.
• Expertise in cash handling procedures, sales strategies, or customer service protocols.
• Having worked in banking before is an advantage.
• Fundamental abilities in computers and communication are vital components for success in today's interconnected world.

Skills:

• Proficient in customer relations and interpersonal communication.
• Thoroughness and exactitude in paying attention to details and ensuring accuracy.
• Adeptness in managing numerous tasks proficiently amidst a quick-paced work setting.
• General knowledge of the range of banking options and services provided.

Additional Information:

• Occasional trips for training events or seminars.
• Responsibilities are fulfilled at a branch site.

About South State Bank:

SouthState is a burgeoning bank that puts a strong emphasis on forging robust customer relationships, upholding community values, and offering innovative financial solutions. We are dedicated to empowering our employees to build successful careers while delivering exceptional service to our customer base.

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