Cashier

Job Description:Cashier

The Cashier position requires maintaining a high level of confidentiality and strict adherence to security protocols to safeguard customers’ sensitive financial information.

As the first point of contact for most clients, Cashiers play a vital role in delivering the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Cashier’s primary responsibility is to ensure banking transactions are completed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. This role also focuses on maintaining and strengthening client relationships through meaningful interactions that uncover customer needs and identify opportunities to provide additional banking products and services.

Responsibilities include:

• Processes customer transactions and cash-handling activities with accuracy, discretion, and confidentiality.
• Performs daily operational tasks efficiently to support and uphold the integrity of the branch.
• Minimizes risk by securely maintaining cash in the drawer and promptly completing required accounting or fund transfers.
• Engages with both internal and external clients, anticipates needs, and consistently delivers proactive solutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously expands knowledge of Columbia Bank’s products and services and remains informed of updates and changes.
• Identifies customer financial needs and recommends appropriate banking products and services.
• Supports branch referral goals by recognizing opportunities and directing customers toward core banking products.

Join a financial institution committed to investing in your success:

• Competitive incentive plan that rewards effort and performance.
• Opportunities to enhance skills through tailored premier banker development programs.
• Clear career development paths to help achieve professional goals.

Our Benefits:

• Competitive base wages.
• Comprehensive healthcare coverage including medical, dental, and vision plans.
• 401(k) retirement savings plan with employer matching contributions for qualifying investments.
• Employee Assistance Program (EAP) to support work-life balance, stress management, and mental well-being.
• Life insurance and disability insurance coverage.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support services.
• Auto and home insurance options.
• Pet insurance.
• Access to an online discount marketplace.
• Paid time off including vacation, sick leave, volunteer days, and holidays.

Qualifications include:

• High school diploma or GED required.
• At least one year of prior banking or customer service experience preferred.
• Bilingual skills preferred.
• Ability to understand and comply with all bank policies, procedures, and systems.
• Demonstrates strong attention to detail and accuracy with numbers, written content, and verbal or written instructions.
• Consistently demonstrates the ability and enthusiasm to build positive relationships with customers and fellow associates.

We Value Diversity and Inclusion:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

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