Become a member of Associated Bank as a Cash Handling Representative, where you will deliver outstanding service and assistance in all customer dealings. As a frontline staff member, your responsibilities will include precise transaction processing, recognizing chances to fulfill customer requirements, and advocating for financial options that support clients in reaching their objectives. Expand your expertise in banking and be part of a team that prioritizes teamwork, honesty, and making a positive difference in the community.
Key Accountabilities:
Provide customer service that embodies the essence of Associated Bank's brand commitment with a warm and professional approach.
Carry out customer transactions with precision and speed in adherence to established guidelines.
Recognize the requirements of clients and direct them to associates for extra financial options.
Advertise the latest deals, merchandise, and solutions that bring value to customers.
Respond to inquiries and address customer issues with a professional and attentive approach.
Assist with daily branch activities, such as managing vaults, processing night deposits, and handling ATMs as required.
Show and instruct clients on the usage of digital and self-service banking platforms.
Work jointly with colleagues from various locations to guarantee smooth operations.
Required Qualifications:
Education and Experience:
Completion of high school education or an equivalent blend of academic qualifications and practical knowledge.
Showcasing evidence of customer service experience for a period of up to 2 years is required.
Preferred Qualifications:
Background in retail banking, cash management, or financial service industry.
Benefits:
Retirement savings encompassing 401(k) and Pension plans.
Offering compensated time off for volunteering in your local area.
Possibilities for engagement with others via our diversity-centered Colleague Resource Groups.
Attractive compensation coupled with chances for growth and progress in one's career.
Additional perks encompassing programs for health and happiness, rewards, paid time off for parents, a stock purchase option for staff, and support for military personnel.
Tailored financial services like personal banking, loans, investments, and insurance offerings suitable for various life phases.
Compensation:
The salary range indicates the expected basic pay for this position. The actual pay could differ depending on variables such as the work site, expertise, background, educational level, and eligibility for the job.
About Associated Bank:
At Associated Bank, we aim to establish a diverse and inclusive environment that appreciates and acknowledges various viewpoints as essential assets crucial to our achievements. If you excel in a setting that fosters and backs your progress and advancement, Associated Bank could be the ideal fit for you.