Banker
Fulton Bank
Customer Solutions Banker
Location : Lutherville Timonium, MD, 21094
Job Type : Full Time
Date Posted : 2 September 2026
Job Overview:
Customer Solutions Bankers are responsible for developing and maintaining strong client relationships by understanding individual financial needs and delivering customized banking solutions that support long-term financial wellness and success.
This is a full-time position located in Clinton, MD, requiring 40 hours per week. The Customer Solutions Banker will provide high-quality customer service, handle sales and financial service requests, and build lasting client relationships by recommending suitable banking products and services.
Benefits:
- Comprehensive medical, dental, and vision insurance coverage
- 401(k) retirement plan with employer matching contributions and employee stock purchase opportunities
- Paid time off, observed holidays, and volunteer service hours
- Life insurance, disability coverage, and parental leave benefits
- Programs supporting education assistance and employee wellness initiatives
Key Responsibilities:
- Interact with customers through branch visits, phone communications, and scheduled appointments
- Assess customer financial needs and recommend appropriate banking products and services
- Support account opening processes, transaction handling, and lending or service-related requests
- Leverage CRM systems and digital banking platforms to strengthen customer engagement
- Maintain compliance with banking regulations, internal policies, and risk management standards
- Assist with branch operations and contribute toward achieving sales and service targets
Additional Responsibilities:
- May be authorized to perform Notary Public duties
Qualifications:
- High school diploma or equivalent required
- Minimum of 2 years’ experience in customer service or sales roles preferred
Skills:
- Strong interpersonal and communication skills
- Customer-focused approach with a sales-oriented mindset
- Ability to collaborate effectively and use digital tools efficiently
Licensing Requirement:
- Registration with the Nationwide Mortgage Licensing System (NMLS) may be required
Equal Opportunity Employer:
- The organization is committed to providing equal employment opportunities to all individuals regardless of protected characteristics
Work Authorization:
- Candidates must be legally authorized to work in the United States without sponsorship
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