Loan Sales Advisor

Loan Sales Advisor

OneMain's Loan Sales Specialists grant customers empowerment through understanding their needs and delivering prompt, courteous, and budget-conscious financing solutions for daily financial needs.

Succeed in a competitive environment by displaying commitment and hard work, which are directly linked to your success. Enjoy a rewarding career path with opportunities for professional growth, promotion, and competitive pay that values both individual achievements and team contributions.

Sales Advisor Key Responsibilities:

• Capably handle multiple duties while accommodating the fast-paced environment of the position
• Exceed customer expectations by delivering service with a focus on simplicity, compassion, and motivation
• Surpass both individual and branch performance goals
• Cultivate and manage customer relations throughout the loan process and lifespan
• Offer individualized financial solutions designed to meet the specific needs of clients
• Handle the end-to-end loan process, from initiation to recovery, in compliance with applicable legal and regulatory mandates
• Engage in communication with clients and internal stakeholders across different channels like phone, email, chat, and specialized in-house software
• Hold onto a resolute mindset driven by a passion for reaching and surpassing objectives
• Assist in educating customers about optional insurance products to ensure a thorough understanding of loan terms and available choices

Sales Advisor Qualifications:

• In order to pursue higher education or improve employment opportunities, one must have a high school diploma or a GED
• Can work on-site during standard business hours and occasionally stay later, including on Saturdays
• Capable of proficiently communicating through both spoken and written channels
• Proficient at using technology comfortably and managing multiple systems simultaneously
• Expertly managing confidential data with a focus on discretion and professionalism

Preferred:

• Experience in sales, collections, or customer interaction is significant
• Adept at using Spanish fluently, verbally and in writing
• Previous roles within the financial services or consumer lending industry
• Proficient in the use of loan origination systems and CRM technology is preferred
• Having a grasp of federal and state lending regulations, including the Truth in Lending Act and Fair Debt Collection Practices Act, is necessary
• Proven ability to meet or exceed sales targets consistently
• Exhibiting skillfulness in addressing challenges and choosing courses of action
• Proficient in both collaborative teamwork and independent tasks

About Us:

OneMain Financial is a trailblazer in nonprime lending, providing responsible credit access to industrious Americans since 1912. We look past credit scores to offer personal loans, credit cards, and financial solutions that empower our clients.

Our people are the heart of our company driven collaborators and innovators embracing digital transformation and customer first thinking. We value inclusivity, development, and community impact.

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