Job Description forBranch Operations Manager:

A Branch Operations Manager is a financial professional who assists clients with a wide range of banking needs, including opening accounts, processing transactions, providing financial advice, and promoting banking products and services. Branch Operations Managers play a key role in maintaining customer relationships, ensuring compliance with financial regulations, and supporting the overall success of the branch or financial institution.

Benefits:

Policies that include medical, dental, and vision insurance benefits
Individuals should carefully consider their healthcare needs and expenses when deciding between an HSA and an FSA to choose the option that best fits their situation
Help for mental health issues and the existence of an Employee Assistance Program (EAP) for support
A retirement account, the 401(k) plan, with an additional benefit of employer matching funds
Through an ESPP, eligible employees can set aside a portion of their paycheck to buy company stock at a discounted price, usually below the market value
Reward systems based on performance or annual bonus schemes aim to motivate employees to achieve specific goals by offering additional compensation

Responsibilities:

Aid individuals with their day-to-day banking needs, including activities like depositing funds, withdrawing money, and moving finances between accounts
Creating and managing personal and business banking accounts
Share insights on different types of banking products like loans, credit cards, and savings vehicles
Acknowledge the needs of clients and propose suitable financial alternatives
Create and manage solid customer relations to maintain happy and committed clientele
Comply with internal policies and adhere to regulations set forth by the authorities
Deal with customer problems promptly and in a professional manner
Contribute to the realization of branch sales and service goals through assistance and collaboration
Keep thorough and precise documentation in order

Branch Operations Manager

Location : District Heights, MD, 20753