Banking Consultant

Job Description:

The Banking Consultant represents FirstBank by ensuring accurate and efficient transaction processing, identifying customer requirements through a structured needs-based approach, and delivering tailored banking solutions while maintaining a strong focus on service excellence.

Qualifications:

Education: High school diploma or equivalent is required.
Experience: Banking experience is preferred, with at least one year considered an advantage.
Certification: Notary certification is preferred.

Core Responsibilities and Key Duties:

Identify customer needs and provide suitable recommendations for banking products and services in alignment with established guidelines, service standards, and brand expectations; refer customers to appropriate bank partners when necessary.
Assist customers with a variety of transactional needs, including inquiries regarding account balances, transaction history, service charges, and interest rates.
Support Financial Center operations by performing Teller, Teller Manager, and Financial Service Representative duties as required.
Build and maintain strong relationships with both consumer and business clients to achieve branch goals related to accounts, sales, and teller operations.
Deliver consistent, high-quality customer service in accordance with FirstBank standards across all customer interactions.
Ensure compliance with all banking regulations, internal controls, operational procedures, and risk management policies, including adherence to required security protocols.
Maintain regular and reliable attendance.
Perform additional duties as assigned.

About FirstBank:

FirstBank is an Equal Opportunity Employer, including individuals with disabilities. Recruitment agencies and staffing firms must not submit unsolicited resumes without an approved agreement in place.

Banking Consultant

Location : Collierville, TN, 38027