The Treasury Management (TM) Relationship Executive is responsible for evaluating client requirements, assisting with sales presentations, and maintaining client satisfaction through ongoing support.
Reporting to management, the TM Relationship Executive assists TMOs in driving TM revenue growth. Core responsibilities include preparing, analyzing, and delivering proposals, RFPs, and sales presentations. The role also involves call preparation, readiness, and participating in joint sales visits with TMOs and Commercial Bankers. A strong focus on internal customer service is required, including promoting the company’s sales culture and objectives, managing reports and metrics, and handling all sales support responsibilities within the business units.
Organizing and Prioritizing Daily Activities:
Create financial models, client bids, and profitability assessments for Treasury opportunities
Prepare all necessary materials and documents for client and prospect meetings within the territory management scope
Coordinate proposal responses by collaborating with relevant business units to gather information
Participate in sales discussions with Commercial Bankers and TMOs to gain insight into client portfolios and support complex client relationships and onboarding
Conduct introductory sessions and presentations for Treasury and Payment Solutions software
Oversee onboarding of new accounts and implementation of TM services for both new and existing clients
Manage exception pricing updates and post-deal account reviews to ensure accurate invoicing
Develop comprehensive Relationship Assessments including account structure, market updates, and product/service recommendations
Assist in fraud prevention and implement positive pay services for impacted clients
Serve as a designated backup for TMOs, support clients as needed, and promote TM products to increase client relationship product penetration
Enhance client service communication channels and facilitate teamwork across departments; prepare materials for internal meetings and procedural updates
Regularly review Salesforce dashboards to identify and correct discrepancies between sales opportunities and implementation
Participate in routine pipeline meetings with TMOs to prepare for the next stage of sales support for each identified opportunity
Qualifications:
Bachelor’s degree in Business Administration, Management, or Finance
1-3 years of experience in sales, sales support, or commercial banking (preferred)
Understanding of cash management solutions, corporate credit cards, and standard banking procedures
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong interpersonal skills and excellent customer service capabilities; effective communication and client-focused approach are essential
Ability to prioritize and organize work to meet deadlines while adapting to changing situations and maintaining accuracy
Why Join Us:
At UMB, you are more than a tool for achieving results. You are part of a team committed to excellence, community, and professional growth. Expect a culture that values compassion, encourages your unique contributions, and offers opportunities for career development.
Who We Are:
We are advisors, consultants, problem-solvers, community members, and industry experts. Our mission is to help you maximize every opportunity by providing a solid financial foundation to support your success.
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