Branch Banker

Role Overview: Branch Banker

As part of our team, you will have the opportunity to build a successful career in banking, with ample opportunities to learn, grow, and make a meaningful impact. In this client-facing role, you'll play an integral part in engaging clients, offering personalized financial guidance, and helping them navigate a range of self-service resources like mobile banking, online banking, and ATMs.

Required Qualifications:

• Exhibits high levels of enthusiasm, self-motivation, and a goal-oriented mindset to ensure client-centric results.
• Works collectively to get things done, establishing and nurturing strong relationships.
• Shows unwavering dedication, passion, and drive to provide an experience that enhances the financial well-being of our clients.
• Demonstrates self-assurance in identifying solutions for new and existing clients according to their needs.
• Effectively engages with clients and communicates confidently, regardless of their background.
• Has the ability to absorb and adapt to changing information and technology platforms.
• Demonstrates expertise in teaching clients how to efficiently perform basic banking tasks through self-service technologies, including ATMs, online banking portals, and mobile banking applications, exuding confidence throughout the process.
• Utilizes exceptional critical thinking and problem-solving capabilities to fulfill clients' demands efficiently.
• Will comply with established procedures and guidelines in daily activities to do what is appropriate for clients and the bank, while adhering to all relevant laws and regulations.
• Efficiently handles tasks and resource management.
• Emphasizes delivering outcomes while considering the client's welfare.
• Ready to modify availability to include weekends and extended work hours as needed.

Desired Qualifications:

• Expertise in financial services sector and understanding of financial services industry, products, and resolutions.
• Proven one-year sales success in a compensation package that includes a base salary and commission incentives tied to individual sales objectives, showcasing a consistent track record of meeting and exceeding sales targets.
• Six months of experience in cash management.
• Successful candidates will have obtained a bachelor's degree or an associate degree in business management, business administration, or finance.

Responsibilities:

• Instills the bank's risk culture and aims to achieve operational excellence
• Cultivates client relationships to address financial necessities
• Complies with established processes and regulations in daily tasks to ensure that choices are made in the best interest of clients and the bank, while also following all relevant laws and guidelines
• Enhances grasp of business fundamentals and expands professional connections through partnerships with knowledgeable individuals in small enterprise expertise, financial funding methods, and asset allocation
• Efficiently regulates the flow of visitors, appointments, and telephone interactions in the financial center
• Enhances the customer journey through effective communication
• Manages cash responsibilities

Skills:

• Adaptability
• Business Acumen
• Concentrating on understanding and anticipating customer and client needs is a strategic advantage
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

About Bank of America:

At Bank of America, our goal is straightforward but impactful: to enhance financial well-being through the power of connections. We drive Responsible Growth, ensuring satisfaction for our clients, employees, communities, and shareholders daily. Our focus is grounded in our commitment to being a top Workplace, where inclusivity, talent development, and well-being take precedence.

At Bank of America, we prioritize the wellness of our team members in terms of physical, emotional, and financial support, alongside celebrating accomplishments and giving back to our communities. We are committed to maintaining an inclusive work environment that attracts top talent and supports professional development.

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