Chase

Chase

Consumer Banking Associate

Location : Reno, NV, 89533

Job Type : Other

Date Posted : 19 September 2026

Consumer Banking Associate

Position Overview:

A Consumer Banking Associate known as a floating investment manager helps customers with a variety of banking requirements, such as creating accounts, handling transactions, giving financial advice, and advertising banking goods and services. Maintaining client relationships, making sure financial regulations are followed, and assisting the branch or financial institution's overall success are all critical tasks performed by floating investment managers.

Primary Responsibilities:

  • Aid individuals with their day-to-day banking needs, including activities like depositing funds, withdrawing money, and moving finances between accounts
  • Commencing and maintaining personal and business monetary profiles
  • Share insights on different types of banking products like loans, credit cards, and savings vehicles
  • Recognize the demands of customers and suggest appropriate financial remedies
  • Establish and manage solid customer relations to maintain contented and loyal customers
  • Make sure to comply with internal policies and adhere to government regulations
  • Handle customer complaints promptly and with professionalism
  • Collaborate towards achieving the branch's sales and service goals effectively
  • Keep thorough and precise documentation in order

Employee Benefits:

  • Comprehensive coverage including medical, dental, and vision insurance
  • By contributing to an HSA or an FSA, individuals can effectively lower their taxable income and save money on healthcare costs
  • Support services for mental health and availability of an Employee Assistance Program (EAP)
  • A financial plan for retirement, the 401(k) with company match, offering a way for employees to grow their savings
  • Through an ESPP, eligible employees can set aside a portion of their paycheck to buy company stock at a discounted price, usually below the market value
  • Programs that provide incentives based on performance or yearly bonuses aim to create a culture of excellence and instill a sense of accomplishment among employees

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