Truist Bank

Truist Bank

CRA Loan Specialist

Location : Martinsburg, WV, 25404

Job Type : Other

Date Posted : 9 November 2026

Role Overview:CRA Loan Specialist

Responsible for promoting and marketing Truist Mortgage Loan products following bank regulations, with a focus on boosting sales. Facilitates referrals to other banking services and insurance offerings, offering clients top-notch advice and assistance.

Primary job tasks and obligations:

  • Implement successful strategies for promoting mortgages and advancing business growth to achieve or surpass production targets.
  • Keep informed about mortgage strategies, policies, procedures, and secondary market investor guidelines employed by Truist.
  • Adhere to all Truist guidelines and protocols, which encompass both state and federal laws.
  • Offering valuable guidance on mortgages by thoroughly grasping the client's requirements and highlighting the advantages of Truist Mortgage products.
  • Ensure that the referral process at Truist is consistently followed, linking mortgage customers with other banking services.
  • Help with the completion of mortgage loan documentation follow-up for clients, lawyers, or property appraisers as necessary during quality checks or after the closing process.

Qualifications:

  • One year of prior experience in the banking or lending sector is required, along with a fundamental understanding of various residential property categories.
  • Effective organizational abilities, along with proficient written and verbal communication aptitude.
  • Strong interpersonal skills and effective negotiation capabilities.
  • Competence in appropriate computer programs.
  • Adherence to the regulations of the SAFE Mortgage Licensing Act, such as obtaining NMLS registration and undergoing a background check, must be completed within a 30-day timeframe.

Preferred Qualifications:

  • A bachelor's degree in Business, Marketing, Accounting, or a related field, or similar experience in financial sales are both acceptable qualifications for this position.
  • With over two years of experience in the residential mortgage lending sector, possessing a deep understanding of both the local market and regulatory requirements.
  • Demonstrated success in sales and previous experience in leading teams.

Equal Opportunity Statement:

Truist upholds fairness in employment practices, ensuring that individuals are evaluated based on merit rather than factors such as race, gender, religion, nationality, age, sexual orientation, disability, veteran status, or other legally protected categories. Truist also maintains a policy of prohibiting drug use in the workplace to promote a safe and healthy environment.

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