Wealth Management Advisor

Wealth Management Advisor

Role Overview:

The TFA role is a three-year program with a base salary for Wealth Management Advisor or planners who will be providing financial planning advice and selling investment management services.

A Wealth Management Advisor will need to leverage their experience to service the unique and complex needs of clients in the Mass Affluent (MA) segment by identifying needs, reviewing financial goals and making investment recommendations aligned to their client's goals. The role will serve as the central point of contact, responsible for providing client service & developing the relationship to achieve greater share of wallet by helping clients achieve their goals related to asset accumulation, preservation, growth, and protection.

Depth & Scope:

• Familiarity with selling investment options and offering financial planning services
• Highlights a focus on being customer-centric by consistently delivering exceptional service in every customer interaction to optimize retention and growth
• Vows to provide new clients with a complete on-boarding experience, which encompasses an in-depth client exploration, performing a financial needs analysis to offer advice focused on goals, introducing the centralized client servicing team as per client requirements, and finalizing all mandatory client documents
• Capacity to collaborate effectively in increasing lead generation efforts
• Demonstrates proficiency in managing goals, prioritizing tasks, and being adaptable to a fast-paced work environment
• Ensures a premium MA Planning Experience is extended to all clients, new or longstanding
• Establish an efficient system to guarantee the execution of Annual Client Review (ACR) meetings for all clients, incorporating an enhanced schedule focused on the client's overall wealth needs and encouraging proactive engagements on a regular basis
• Manages TD Wealth client relationships within the MA segment, handling all aspects of the client's engagement with TD Bank and making referrals to Retail and Wealth partners and related entities as required
• Implements a distinct service strategy to enhance the client experience in MA
• Fulfills quarterly and annual sales aims
• Expands the share of wallet by anticipating client requirements and suggesting optimal wealth management solutions. Aims to maximize profits and deliver exceptional client service quality
• Spot openings in your existing client base and network to refer potential clients to Retail and Small Business/Commercial Partners
• Carries out responsibilities diligently, ensuring compliance with regulations and policies
• Upholds compliance with federal, state, and SRO regulations while also abiding by firm-specific policies related to various business activities as stipulated by entities like the NY Department of Financial Services and others
• Secures the attainment of all specified Continuing Education necessities
• Expected to understand and follow the guidelines and protocols of TD Bank & TD Wealth
• In charge of implementing the guidelines of TD's Customer Identification Program (CIP) by acquiring and validating the necessary customer identification information, and conducting additional Customer Due Diligence and Enhanced Due Diligence Requirements outlined in the Business Unit AML procedures
• Reveals client assets and forwards privileged clients to appropriate HNW Wealth partners when necessary
• Tasked with establishing and contributing to a favorable and productive workplace environment that is dedicated to supporting the broader Wealth team
• Imparts guidance, financial recommendation training, and consistent evaluation to Retail and Small Business team

Education & Experience:

• The role necessitates a bachelor's degree or an equivalent level of hands-on experience
• Successfully engaged in investment sales and financial planning for a period of more than two years
• Broad knowledge of investment products and services, encompassing a variety of options
• Required registrations encompass the SIE, Series 7, and Series 65/66; individuals with only the Series 65 will need to procure a Series 63 or 66 during the Licensing & Registration schedule
• Compulsory Life/Health Licenses or the capacity to obtain them as outlined in the Licensing & Registration Schedule is required
• Proficient awareness of strategies for advancing a wealth management business through the utilization of different products, services, and insights into the industry
• Shown competence in achieving and surpassing sales objectives
• Well-versed in the intricacies of retail and small business banking
• Proven capability in building relationships and partnering successfully with other departments within TD Bank, recognized as America's Most Convenient Bank
• Ability to move within the specified location to meet with prospects, clients, and partners, with travel amounting to 75% of the work time
• Driver's License required
• Customer Accountabilities
• Appreciates and aligns with the Bank's Customer Service Strategy
• Analyzes the effects of decisions on the welfare of TD, its clients, and stakeholders
• Uphold a commitment to providing outstanding customer service to internal partners, vendors, and customers, striving to WOW at every turn
• Consistently delivers exceptional service in all customer dealings
• Proactively engages in activities that contribute to improving the overall partner/customer experience

Employee/Team Accountabilities:

• Is committed to fostering and upholding a special, diverse culture that aligns with TD's diversity objectives, and creates an outstanding employee experience
• Participates enthusiastically as a team member, promoting a positive ethos in the workplace
• Offer leadership, training, and direction to other members of the team
• Provides continual updates to the team about project status, progress, and significant points of interest through effective communication practices
• Demonstrates a collaborative spirit by actively sharing information and knowledge while being eager to learn from the expertise of others

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

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