Roaming Investment Advisor

Job Description: Roaming Investment Advisor

As a Roaming Investment Advisor (RIA), you will build, expand, and maintain client relationships while providing an exceptional client experience. RIAs provide expert financial solutions to existing and prospective clients by assessing their financial needs and recommending appropriate products and services to help clients achieve their current and future financial goals. RIAs are expected to market Simmons solutions through daily interactions, client visits, networking events, and periodic 'At Work' events. You may also assist with account servicing, transactional support, and problem resolution. All positions receive training on required products, services, and tools necessary to perform the role.

Main Responsibilities and Duties:

• Inform and advise clients about the full range of the bank's resources, including in-branch services, digital capabilities, and strategic business partnerships.
• Support individual goals by conducting in-person meetings and outbound calls, providing solutions and recommendations using a needs-based approach.
• Handle duties related to opening and closing accounts, guiding clients in selecting suitable accounts, reviewing account information, and complying with BSA and CIP requirements.
• Assist with consumer loan applications, including soliciting loan requests, maintaining knowledge of loan policies and procedures, and managing consumer loan portfolios across branches.
• Identify client needs and refer them to specialized teams serving small businesses, corporate clients, financial advisors, and mortgage professionals.
• Maintain high levels of customer satisfaction through active engagement and delivery of exceptional service.
• Ensure all departmental tasks and documentation comply with relevant laws, regulations, policies, and procedures, including mandatory compliance training.
• Respond to client inquiries and process transactions professionally, engaging in authentic conversations to assess client needs and provide solutions.
• Perform additional duties as assigned.

Qualifications:

• Ability to motivate and communicate effectively in one-on-one and small group settings with clients, customers, and colleagues.
• Adopt a team-focused approach to support clients in a fast-paced banking environment.
• Guide and coach branch staff following established protocols and procedures in the absence of the AFCM.

Education and/or Experience:

• HS Diploma/GED
• 12 months of client-facing experience focused on goal achievement
• Registration with the National Mortgage Licensing System and Registry (NMLS) is required
• Obtain an NMLS license after employment

Computer Skills:

• Proficiency in MS Office programs
• Leverage social media platforms to enhance brand visibility and gain key market insights

Other Qualifications:

• Occasional travel for meetings, training, and supporting bank conversions or acquisitions, with minimal overnight or out-of-town requirements
• Ability to provide guidance and support to other financial institutions within the market

Equal Employment Opportunity:

Simmons First National Corporation and its subsidiaries adhere to a policy of equal employment opportunity, regardless of race, color, religion, gender, sexual orientation, ancestry, gender identity, national origin, military status, covered veterans, physical or mental disability, or any other legally protected classification.

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