Bank Relationship Consultant

Bank Relationship Consultant

Job Overview:

Bank Relationship Consultants aim to cultivate significant, enduring client relationships by offering exceptional client service and tailored financial solutions to assist clients in attaining their financial objectives. They provide sound financial advice and often collaborate with other team members within the bank. It is essential for Bank Relationship Consultants to actively participate in the community and engage clients through various banking channels, providing education on both digital and traditional banking options to fulfill their banking requirements.

Benefits:

Our comprehensive rewards package features competitive base wages and a wide range of benefits.

• Qualifying associates are provided with comprehensive healthcare coverage, including medical, dental, and vision benefits.
• The 401(k) retirement savings plan permits employees to receive matching contributions from their employer for qualifying deposits.
• The main purpose of the EAP is to provide employees with resources and support to help them address problems that may be affecting their well-being and performance.
• Life insurance can offer a sense of security by providing a financial safety net for dependents in the event of the policyholder's passing.
• Assistance for educational financial burdens and mental health support systems.
• Ensuring security from identity theft and obtaining legal guidance.
• Various insurance alternatives for automobiles, residences, and pets.
• Connection to an internet-based marketplace featuring discounted offers.
• Comprehensive time-off policy encompassing paid vacation, sick days, volunteer leave, and public holidays.
• Individuals who have a weekly schedule of at least 30 hours will qualify for benefits starting from the month immediately after they are hired.

Responsibilities:

• Encourage active involvement of clients and prospects in financial assessments and business appraisals to determine solutions and identify any supplementary financial needs. Provide suggestions and ensure that promises to clients are kept.
• Foster direct engagement with both external and internal customers, delivering exceptional service in accordance with the bank's unparalleled client service principles.
• Main individual in the branch responsible for commencing new deposit accounts and initiating consumer loans.
• Initiates consumer loans and small business loans while diligently constructing and overseeing a portfolio of loans and deposits.
• Educates customers about the range of services provided by internal associates, such as Treasury Management services.
• Undertakes proactive outbound calling to reach out to current and potential consumer and small business customers. Works together with the branch manager to schedule outbound business development meetings within the community.
• Cultivates a list of prospects by engaging in both in-branch and outbound development endeavors.
• Foster cooperation with partners in different lines of business throughout the bank and within the branch.
• Offering independent support for addressing and resolving problems with digital products and services.
• Backs the community through engagement in events occurring during and after standard business hours, on weekends, volunteer work, and sponsoring community programs.
• Demonstrates a dedication to learning, modeling, and nurturing the collaborative spirit of our DO RIGHT TOGETHER culture.
• Additional responsibilities may be allocated.

Qualifications:

• To be eligible, candidates must possess a high school diploma or GED.
• A background of two years in banking or proven sales experience is a prerequisite.
• They have spent 24 months enhancing existing and prospective client relationships, meeting sales targets, and forming referral pipelines within the banking or retail industry, with expertise in client care and cash operations being a mandatory prerequisite.
• The job demands a background of at least 2 years in a lending function, specifically focusing on loan origination and processing activities.
• Proficiency in consumer and business product and service knowledge.
• Evidenced skill in both consumer and enterprise lending.
• Illustrates a strong willingness to assist clients in attaining their financial ambitions.
• Comprehending cash flow, financial statements, and market uncertainties is a key competence.
• Manifests a keenness and capability to cultivate technology skills in various service delivery avenues like online banking systems, bill pay services, electronic statement facilities, mobile banking apps, ATMs, and business banking tools.
• Focuses on constant improvement in communication skills, with a special emphasis on presentations.
• Impressive verbal and written communication expertise, incorporating the skill to deliver presentations to groups.
• Capacity to initiate outbound calls, either in physical meetings or from a distance.
• Possess the capacity to lift up to 25 pounds and stand continuously for extended periods.
• The duties may involve acting as a bank MLO for open-end transactions. All MLOs must register to ensure compliance with the SAFE Act regulations. This position is specifically not allowed to operate as a bank closed-end MLO.

Fostering growth opportunities and providing motivating incentives:

• Participate in a bank that is committed to investing in your success!
• Incentive plan for competitiveness: Earn rewards in proportion to your commitment.
• Develop professionally by participating in our specialized premier banker programs focused on skill enhancement.
• Career advancement: Mapping out distinct pathways to achieve success in your profession.

Commitment to Diversity:

In striving to foster a diverse and inclusive workplace, Columbia Bank upholds its commitment to providing fair employment opportunities to individuals from all backgrounds. The organization prioritizes merit-based selection criteria and prohibits discrimination based on characteristics like race, color, or religion. Potential accommodations for candidates in need can be requested through the specified email address.

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