Branch Manager

Job Description: Branch Manager

As a Branch Manager, you are responsible for leading a team, monitoring sales performance, and implementing strategies to meet financial goals.

As a Branch Manager at Simmons Bank, your responsibilities include overseeing a team that caters to customers' financial needs through valuable consultation and outstanding customer service. The Branch Manager is tasked with achieving specific financial targets, such as revenue, loan, and deposit growth, by recruiting and developing associates to surpass their performance objectives. In addition, the Branch Manager is responsible for community involvement, business growth, expense control, and maintaining the operational integrity of the banking center.

Vital Functions and Commitments:

Takes charge of achieving objectives, customer care, marketing initiatives, and the management of operations within the bank branch:

• Guide and inform associates on how to effectively showcase the entire array of resources offered by the bank, spanning from in-person branch services to digital platforms and business partners' resources
• Schedule frequent gatherings with the team to cover topics such as time management strategies, enhancing communication skills, tracking progress toward goals, managing routine business tasks, ensuring compliance with bank security measures, and acquainting employees with operational policies. These meetings are meant to bolster the confidence, skill set, and productivity of the workforce
• Source, instruct, advance, assess, and support staff to guarantee they achieve the anticipated performance levels in their positions
• Guarantee the achievement of personal, team, and office goals by presenting valuable solutions and advice uncovered through a needs-based approach
• Direct a team that collaborates closely with small businesses, corporate partners, institutions, and mortgage and finance experts
• Guide clients through loan applications: request loan submissions; stay informed about loan policies and protocols; oversee the consumer loan assortment for branch(es); train staff members in the proper handling and promotion of consumer loan applications
• Develop existing and establish fresh small business banking relationships within the market through direct client interaction
• Sustain a top-tier client satisfaction rate by retaining and fostering highly engaged team members
• Confirm that all departmental paperwork and operations comply with relevant laws, regulations, policies, and protocols pertinent to this role, including the fulfillment of mandatory compliance training
• Handle customer queries and transactions professionally and accurately, engaging in authentic conversations to determine needs and suggest relevant solutions
• Carries out additional responsibilities as allocated

Qualifications:

Successful execution of this position necessitates the individual’s adept completion of each essential responsibility. The prerequisites stated below reflect the knowledge, skill, and/or ability required.

Skills:

• Competence in dispersing and transmitting information consistently and effectively
• Capability to supervise and manage a proficient sales process while promoting outstanding customer care
• Embrace the challenges of the fast-paced banking environment and lead a team with confidence
• Ability to efficiently drive motivation and deliver information in one-on-one or small group contexts, aimed at engaging customers, clients, and internal employees
• HS Diploma/GED
• Preference given to applicants with a BS/BA degree or a similar level of work experience
• Demonstrated proficiency in leadership over a span of two to four years
• Compliance with the National Mortgage Licensing System and Registry (NMLS) is obligatory for this role
• Post-job acceptance, you may pursue obtaining an NMLS license. For more details, visit the website (http:/mortgage.nationalwidelicensing.org)

Computer Skills:

• MS Office programs
• Understand and utilize social media platforms to help share brand awareness and obtain market knowledge

Equal Employment Opportunity:

Simmons First National Corporation and its subsidiaries uphold a policy of equal employment opportunity, ensuring individuals are treated fairly regardless of race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability, or other protected classifications.

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