Branch Support Specialist

About Company:

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Job Summary of Branch Support Specialist:

As a Branch Support Specialist for Banner Bank you will provide an excellent experience for clients acting as the face of the Bank and process transactions accurately and efficiently. Assist clients in achieving their financial goals by actively referring Bank products/services and sell Bank products and services via in-person and telephone conversations. You’ll maintain a high level of personal reliability and punctuality and work effectively as a team contributor on all assignments.

Qualification of Branch Support Specialist:

• 3 or more months of job-related experience including cash handling, client service and sales required
• Previous Teller experience preferred
• Strong organizational skills; basic skills in math, negotiation, and problem solving
• Effective verbal and written communication skills; proper phone and email etiquette
• Good interpersonal and relationship building skills; excellent customer service skills
• NOTE: higher levels of experience may be considered for a higher-level role in the same job.

Our Process:

• Fill in a simple application and answer a couple of questions
• Go through a concise evaluation that will shed light on your work habits
• Plan a phone interview with the manager or recruiter
• Have a face-to-face interview with the manager and a few significant team members
• Receive an option if it aligns with what you and Banner are seeking
• Start working after a background check and kick-off an amazing career

Benefits of Branch Support Specialist:

• Hourly remuneration range for new recruits (adjusted according to experience)
• Employees receive a comprehensive benefits package that encompasses medical, dental, vision, long-term disability (LTD), short-term disability (STD), and life insurance options
• Paid vacation time, sick leave, and a total of 11 company-paid holidays are included in the employee benefits package
• An employer-sponsored retirement fund called a 401k includes the opportunity for a company match of up to 4%
• Tuition reimbursement

Banner Bank upholds its dedication to fostering diversity within its workforce as an Equal Opportunity Employer. Candidates meeting the qualifications will be evaluated for employment without discrimination based on factors such as race, religion, or gender orientation.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

FAQ's:

What is the work culture like at Banner Bank?

Banner Bank promotes a professional, customer-focused culture that values integrity, collaboration, and employee development.

How does Banner Bank support employee development?

Through training programs, leadership development, and opportunities for internal promotions.

Is there opportunity for career advancement?

Yes, Banner Bank supports internal promotions, mentorship, and ongoing professional development.

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