Branch Manager

Branch Manager

About the Position:

As a Branch Manager, you will play a pivotal role in shaping the future of our community bank. This role leads a team of professionals, manages daily operations, and ensures exceptional customer service with a strong focus on relationship building rather than sales targets.

Branch Manager Benefits:

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan
• Generous vacation allowance
• Paid recognition of ten federal holidays
• High-end hospitality work environment
• Strong promote-from-within culture
• Opportunity to build meaningful community relationships

Key Responsibilities:

Leadership:

• Lead and inspire team members to deliver exceptional service
• Foster a positive, collaborative, and professional work environment

Customer Experience:

• Prioritize customer satisfaction through personalized financial solutions
• Consistently exceed customer expectations

Operational Excellence:

• Oversee daily branch operations to ensure efficiency and accuracy
• Ensure compliance with all regulatory and internal requirements

Community Engagement:

• Participate in local events and initiatives
• Strengthen the bank’s presence as a trusted community partner

Financial Performance:

• Monitor key performance indicators
• Identify opportunities to optimize branch performance

Branch Manager Requirements:

Minimum Qualifications:

• Bachelor’s degree or applicable job knowledge
• Three years of experience as a personal banker, loan officer, and teller in a banking environment
• Ability to communicate professionally and effectively
• Supervisory, business development, and customer relationship skills
• General math and letter composition skills
• Proficiency in Microsoft Office including Outlook, Word, and Excel
• Ability to use a 10-key calculator
• S.A.F.E. registration required at time of employment
• Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations
• Continued employment contingent upon acceptable background investigation results

Preferred Qualifications:

• Bachelor’s degree
• Four years of experience as a teller, loan officer, and CSR
• Two years of lead or supervisory experience in a banking or related environment
• Completion of CFT courses in teller operations, deposit operations, consumer lending, investment products, mortgage lending, and supervision or equivalent knowledge

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