Branch Development Manager

Branch Development Manager

Job Overview:

Responsible for providing top-notch customer service, achieving growth objectives, enhancing operational effectiveness, and fostering the development of store associates. Manages and maintains client relationships by leveraging a full range of banking services.

Benefits and Incentives:

• Results-Driven Incentive Program: Receive rewards corresponding to your results.
• Broaden your expertise through customized programs designed for premier bankers looking to enhance their capabilities.
• Career Growth: Clear strategies to achieve professional aims.
• Eligible for performance-linked bonus pay.
• Comprehensive benefits package.

Store Management:

• Approximately 20% of time is devoted to maintaining high-value client relationships.
• Implements sales and promotional programs with creativity and vitality to meet goals and exceed quality standards.
• Assists in the integrated delivery of financial services and products, including tailored lending options, cash flow supervision, and investment management, by referring clients to appropriate departments.
• Drives the store's growth initiatives, targeting consumer markets, small businesses, or both, depending on market conditions, while ensuring the execution of daily and weekly growth objectives.

Team Leadership:

• Oversees recruitment, assignment, performance evaluation, development, promotion, and, if necessary, separation of store associates.
• Coaches and mentors team members to acquire the skills necessary for their roles, with a focus on technical knowledge in consumer and small business lending.
• May coach, mentor, or train others and deliver instruction as a subject matter expert.

Operational and Regulatory Compliance:

• Ensures operational efficiency while maintaining compliance and quality standards.
• Adheres to all relevant banking regulations and stays updated on changes in regulations.
• Maintains knowledge of policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations.

Qualifications:

• Associate degree or equivalent hands-on experience in banking, finance, business, or a related field.
• 4–7 years of experience in supervising and managing retail banking teams.
• Active involvement in multiple community organizations.
• Strong attention to detail and the ability to manage multiple priorities effectively.
• Proficient in Microsoft Word, Excel, banking systems, and office equipment.
• Demonstrated ability to train and mentor staff.
• Proven sales and interpersonal relationship skills.
• Knowledge of retail banking products and services; experience in originating consumer and small business loans preferred.
• Compliance with Federal, State, and local consumer protection laws governing loan origination, including the SAFE Act.

Mortgage Loan Origination (MLO) Responsibilities:

• Serves as a Mortgage Loan Originator specializing in open-end transactions, such as home equity lines of credit.
• Not authorized to operate as a Closed-End MLO for a bank.
• All MLOs must register and comply with SAFE Act regulations.

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