Teller Representative

Job Summary for Teller Representative:

Join Associated Bank as a Teller Representative, where you’ll provide exceptional service and support to every customer interaction. In this front‑line role, you will process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.

Benefits for Teller Representative:

• Retirement preparations through 401(k) and Pension plans.
• Supporting employees with paid hours for community volunteering.
• Paths to connectivity with others through our diversity-focused Colleague Resource Groups.
• Competitive pay scales with a focus on professional development and advancement prospects.
• Added advantages encompass well-being programs, performance rewards, parental leave policies, an employee stock purchase plan, and specific benefits catered toward military personnel.
• Bespoke financial benefits like personal banking, loans, investments, and insurance advantages created to serve individuals at different life stages.

Compensation:

The pay scale shows the expected basic pay for this role. Actual pay may fluctuate based on factors including work location, skill level, years of experience, educational background, and qualifications for the role.

Key Accountabilities for Teller Representative:

• Reflect Associated Bank's brand promise through customer service interactions that are both personable and polished.
• Ensure precise and efficient processing of customer transactions while abiding by all relevant policies and regulations.
• Identify client needs and direct them towards colleagues for additional financial assistance.
• Introduce the current promotions, merchandise, and solutions that cater to customers' interests.
• Interact with customers in a professional manner to address their questions and resolve any concerns they may have.
• Support branch activities on a daily basis by managing vaults, processing night deposits, and servicing ATMs as assigned.
• Provide training and instruction to customers on digital and self-help banking tools.
• Engage in collaboration with team members across various branches for service consistency.

Required Qualifications for Teller Representative:

Education and Experience:

• Qualify with a high school diploma or a commensurate combination of educational qualifications and hands-on familiarity.
• A minimum of 2 years of verifiable customer service experience is a prerequisite for the role.

Preferred Qualifications:

• Hands-on experience in retail banking practices, cash management, or financial solutions.

About Associated Bank:

At Associated Bank, we are dedicated to fostering an inclusive culture where various viewpoints are valued and acknowledged as strengths essential to our success. If you flourish in an environment that promotes and supports your growth and development, Associated Bank could be the ideal choice for you.

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