The Retail Mortgage Loan Officer position involves administering mortgage loans in a retail setting. Providing top-notch customer service is a key aspect of the Mortgage Loan Officer - Retail position, ensuring that each customer receives the best assistance possible. Tasks include tapping into various referral networks to cultivate mortgage loan opportunities and fostering professional relationships in the community.
Our dedication at Huntington is to empower individuals in enhancing the productivity of their funds while easing the intricacies of their lifestyles. The Mortgage Loan Officer role revolves around fostering and managing client associations, recognizing economic necessities, and proposing fitting banking products and services. This position amalgamates customer care, sales strategies, and financial counsel to offer a remarkable client journey.
Duties & Responsibilities:
Establishes and nurtures novel as well as existing referral networks internally and externally to facilitate the growth of the mortgage sector
Offers advice to clients regarding mortgage loan options and various financial products using consultative selling methods.
Ensures exceptional customer satisfaction from the approval stage up to the finalization of the deal, establishing strong partnerships with loan origination channels to authenticate and secure all essential data needed for underwriting procedures.
In charge of preserving client partnerships.
Offers assistance to customers in completing the necessary documentation for loan applications.
Executes other responsibilities as delegated.
Basic Qualifications:
The completion of either a high school diploma or a General Educational Development (GED) certificate signifies the successful fulfillment of requirements for secondary education
Experience in originating mortgage loans for at least a year, ideally in a bank environment
NMLS license
Preferred Qualifications:
The pipeline and book of business serve as essential tools for assessing the sales prospects and client base of a business
Bachelor's degree preferred
Familiarity with a variety of mortgage loan products including conventional loans, FHA/VA loans, construction financing, and portfolio programs
Familiarity with the steps involved in obtaining a mortgage, the required paperwork, and the criteria for loan approval is necessary
Evidenced proficiency in pinpointing opportunities for cross-selling financial offerings
The ability to effectively communicate through writing and speech is essential
Demonstrates strong organizational capabilities and the capacity to manage various tasks concurrently
Competence in navigating the internet on a personal computer
Why Join Us?
At Huntington, we highlight the importance of championing customers, participating in the community, and advancing professionally. Consider becoming a member of a team that treasures integrity, diversity, and lasting partnerships.
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