As a Treasury Manager, you will be responsible for building, expanding, and retaining client relationships while providing an exceptional client experience. You will provide expert financial solutions to existing and prospective clients by assessing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals.Maintaining professionalism and positivity as a Simmons Ambassador while exceeding client expectations is essential. All Treasury Manager positions will receive standardized training on requisite products, services, needs-based conversations, and tools necessary to perform the role.
Key Functions and Responsibilities:
Ensure customers are informed about the full range of bank offerings, including branch services, digital tools, and resources provided by business partners
Meet individual targets through in-person and outbound call activities that share solutions and recommendations guided by a needs-based philosophy
Manage all tasks related to opening and closing accounts, assisting clients in selecting suitable accounts, conducting research, and adhering to BSA and CIP requirements
Support consumer loan requests: solicit loan applications, remain aware of loan policies and procedures, and assist with consumer loan portfolios across branch(es)
Identify customer needs and refer them to a partner-focused team that collaborates with small businesses, corporate clients, institutions, and mortgage/financial advisors
Maintain high levels of client satisfaction by actively engaging customers and ensuring an exceptional client experience
Verify that all departmental documentation and operations comply with relevant laws, regulations, policies, and procedures, including mandatory compliance training
Respond to customer inquiries and process transactions professionally while identifying customer needs and offering appropriate solutions
Perform other responsibilities as delegated
Qualifications:
Ability to motivate and communicate effectively in one-on-one and small group settings with customers, clients, and coworkers
Adopt a collaborative team approach to meet customer needs in a fast-paced banking environment
Supervise and mentor the branch team according to standard protocols in the AFCM's absence
Education And/Or Experience:
HS Diploma/GED
One year of customer-facing experience with goal-oriented performance
Registration with the National Mortgage Licensing System and Registry (NMLS) is required
Obtain an NMLS license after employment. Please refer to (mortgage.nationalwidelicensing.org) for more information
Computer Skills:
Proficiency in MS Office programs
Leverage social media platforms to increase brand visibility and gain market insights
Other Qualifications:
Occasional travel for meetings, training, and support during bank conversions and acquisitions, with minimal overnight or out-of-town commitments
Ability to provide guidance and support to other financial institutions within the market
Equal Employment Opportunity:
Simmons First National Corporation and its subsidiaries are committed to providing equal employment opportunities for all individuals, without regard to race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability, or any other legally protected status.
About Simmons Bank: Simmons Bank is a regional community bank offering comprehensive financial services to meet unique customer needs. We empower our associates to be trusted advisors while delivering the resources of a traditional bank with innovative technology. Our mission is to guide customers through every financial life stage with choice, flexibility, and exceptional service.