Treasury Manager

Treasury Manager

Role Overview:

As a Treasury Manager at PNC, you will be responsible for delivering exceptional customer service, assisting clients with their financial transactions, and supporting daily branch operations. This role focuses on creating positive customer experiences, building strong relationships, and identifying opportunities to connect customers with appropriate banking products and services.

Benefits:

• Medical, dental, and vision insurance coverage.
• Life insurance benefits.
• Short-term and long-term disability protection.
• 401(k) retirement plan with company matching contributions, pension opportunities, and employee stock purchase options.
• Dependent Care Reimbursement Accounts to help manage eligible childcare and dependent care expenses using pre-tax dollars.
• Backup child care and elder care support services.
• Reimbursement programs for adoption, surrogacy, and doula-related expenses.
• Educational assistance programs, including select fully funded learning opportunities.
• Wellness programs that offer financial incentives for healthy lifestyle participation.
• Paid time off and other work-life balance benefits.

Key Responsibilities:

• Provide a personalized banking experience that promotes financial well-being and strengthens customer relationships.
• Process a wide variety of customer transactions accurately and efficiently.
• Educate customers on available banking products, services, and transaction options.
• Identify customer needs and refer potential opportunities to appropriate branch team members.
• Engage customers through branch activities, events, and meaningful conversations.
• Recommend financial solutions tailored to individual customer goals and requirements.
• Recognize sales opportunities and connect customers with specialized banking professionals when appropriate.
• Assist customers in utilizing digital banking platforms, self-service tools, and technology solutions for convenient account management.
• Resolve customer inquiries effectively by applying product knowledge and operational expertise.
• Ensure teller transactions and branch operations are completed accurately and in compliance with established policies and procedures.

Preferred Skills:

• Strong sense of accountability and ownership.
• Knowledge of banking products, services, and operations.
• Commitment to building customer loyalty and long-term relationships.
• Focus on delivering an outstanding customer experience.
• Excellent customer service and communication skills.
• Ability to identify customer needs and business opportunities.
• Comfort using technology and digital banking tools.
• Proactive sales and relationship-building mindset.

Qualifications:

• Previous banking or financial services experience is not required.
• A college degree is generally not necessary for this position.
• A high school diploma or GED is preferred.
• Equivalent combinations of education, certifications, military service, and relevant work experience may be considered.
• No specific degree requirements apply.
• No licenses or professional certifications are required.

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