BSA QA Manager (Full Time) - Amarillo, Plano or Sugar Land

BSA Quality Assurance Manager

The BSA Quality Assurance (QA) Manager is responsible for managing the daily aspects of the Bank's QA Team within the BSA Department, which includes maintaining the Banks's compliance with laws and regulations and having sufficient knowledge on anti-money laundering (AML) controls and suspicious activity reporting. This position partners with other areas within the BSA Department, as well as all business units throughout the Bank, in advisement, regulatory interpretation, and compliance with policies, procedures, and guidelines. The BSA QA Manager must possess excellent organizational, leadership, and communication skills, and be knowledgeable in all areas related to BSA/AML Compliance.

The BSA QA Manager ensures the QA team is effective and efficient by providing leadership, training, assistance, and supervision. The QA Manager performs direct supervisory duties of assigned department staff, including coordinating coverage and managing performance.

Essential Functions and Basic Duties

• Oversee a team of QA Analysts responsible for conducting quality assurance reviews, on various BSA workflows, including FIU and EDD, using industry standard and regulatory guidance sampling methods.
• Oversee the timely filing of Suspicious Activity Reports (SARs) and completion of QA reviews
• Work closely with BSA Management to ensure consistent quality standards within the BSA Department
• Manage, develop, train, and provide guidance to QA Analysts
• Review work performed by QA Analysts to ensure quality standards are met
• Manage the BSA Department's QA processes, and provide updates, recommendations, and reports to BSA Senior Management
• Advise BSA Senior Management of emerging compliance issues by staying current with BSA/AML regulatory requirements, industry developments, and best practices
• Consult and guide the Bank in the establishment of controls to mitigate risks
• Serve as a subject matter expert for the Bank regarding all things related to BSA QA
• Maintain, and keep current, BSA QA-related procedures and scorecards, ensuring accuracy
• Assist in independent audits, regulatory exams, and risk assessments, when necessary
• Ensure appropriate remediation of audit and exam findings, if applicable
• Assist with Bank personnel training involving BSA/AML, OFAC, and CIP, when necessary
• Exhibit excellent communication skills, both verbal and written
• Perform personnel actions, including performance appraisals, feedback, disciplinary actions, and interviewing candidates for employment. Supervise the daily activities of the QA team including, but not limited to, effective delegation of assignments and developing work schedules.
• Manage project deadlines, when applicable
• Assume responsibility for various department functions in the absence of staff members or during a declared nature disaster or pandemic
• Report any suspicious or unusual activity by customers or associates
• Complete the annual BSA/AML and Compliance training
• Other duties as assigned

Supervisory Responsibilities

• Lead and manage team through training, developing, and coaching associates on a consistent basis
• Encourage others to set challenging goals and high standards of performance
• Inspire associates to define new opportunities and continuously improve the organization
• Celebrate and reward significant achievements of associates
• Present logical and persuasive case for proposals and positions
• Assist team in addressing their individual strengths and development needs

Qualifications

Education/Certification: Minimum of 5 years BSA/AML-related banking experience. CAMS certification a plus.

Required Knowledge: Knowledge of BSA, AML and OFAC, with the ability to apply and explain regulatory concepts

Experience Required: Leadership or management experience.

Skills/Abilities: Self-starter, capable of working under minimum supervision. Multi-tasker and meeting deadlines in high-pressure environment. Results oriented team player. Strong problem-solving ability. Exceptional research and analytical skills. Strong interpersonal and verbal/written communication skills. Proficient in MS Office (Outlook/Word/Excel/PowerPoint). Strong documentation skills. Adherence to controls and standards.

Physical Activities and Requirements of This Position

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

Working Conditions

None: No hazardous or significantly unpleasant conditions (such as in a typical office).

Mental Activities and Requirements of This Position

Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data establish facts, and draw conclusions. Able to interpret a variety of technical instructions and can deal with multiple variables.

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage. Able to perform very simple algebra.

Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.

Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.

Ability to conduct training, communicates at panel discussions, and make professional presentations.

Hours: Monday - Friday 8:00AM - 5:00PM. 40 hours per week

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