Zions Bank

Zions Bank

Investment Banking Associate

Location : Ephraim, UT, 84627

Job Type : Other

Date Posted : 25 September 2026

Position Title: Investment Banking Associate

Role Overview:

Investment Banking Associates travel to assigned branches to ensure uninterrupted banking services. By stepping in during periods of understaffing, they help branches remain operationally sound and aligned with corporate objectives. Investment Banking Associate deliver essential banking services while reinforcing Zions Bank's standards of excellence.

Zions Bank believes its strength comes from a diverse workforce of dedicated and skilled professionals. As a leader in the evolving banking industry, Zions Bank is committed to being an employer of choice. Recognized by American Banker magazine as one of the Best Banks to Work For since 2013, and honored as a Best Employer by Utah’s Best of State and Best Places to Work in Idaho, Zions Bank offers an environment where careers can grow and thrive.

Benefits:

  • Employees working more than 20 hours per week are eligible for benefits, subject to standard eligibility requirements.
  • Competitive compensation with travel expense reimbursement.
  • Medical, dental, and vision insurance effective on the first day of employment.
  • Life and disability insurance, paid parental leave, and adoption assistance.
  • Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and dependent care accounts.
  • Paid training, paid time off, and 11 paid company holidays.
  • 401(k) retirement plan with employer matching and profit-sharing opportunities.
  • Mental health benefits, including coaching and therapy services.
  • Tuition reimbursement for eligible employees.
  • Employee Ambassador’s preferred banking benefits.

Qualifications:

  • Experience with cashiering, financial reconciliations, accounting principles, and familiarity with banking products and services.
  • Strong mathematical skills.
  • Ability to maintain accuracy and balance while meeting customer needs.
  • Proven ability to recommend and promote banking services based on customer needs.

Key Responsibilities:

  • Deliver exceptional customer service while protecting the branch from potential losses.
  • Maintain strong knowledge of branch operations and procedures.
  • Expand customer relationships through effective sales, coaching, and service strategies.
  • Assist customers with loan requests, account services, and a full range of financial transactions.
  • Perform cash handling and general customer service duties.
  • Complete additional tasks as assigned.

About Retail Support:

Employees within the Retail Support division play a vital role in the success and daily operations of Zions Bank branches. Retail Support staff are essential to maintaining operational efficiency and delivering consistent service across branch locations. Their contributions directly impact the performance and functionality of the branch network throughout Zions Bank.

Retail Support functions as a team of mobile bankers and tellers who provide coverage when branches experience staffing shortages. This role offers opportunities to gain broad banking experience, build professional relationships, and support branches in achieving strategic goals while upholding Zions Bank's overall vision.

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