Mortgage Sales Supervisor

Job Title: Mortgage Sales Supervisor

Job Summary:

The Mortgage Sales Supervisor oversees a team of Mortgage Loan Originators, ensuring achievement of sales and production goals while maintaining operational excellence. This role focuses on developing talent, managing performance, fostering customer relationships, and ensuring compliance with all mortgage regulations.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Responsibilities:

• Supervise the day-to-day activities of a small team of Mortgage Loan Originators.
• Ensure that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources.
• Meet specific loan volume origination goals established annually by upper management.
• Establish and maintain referral source relationships for a steady flow of loan volume from real estate brokers, builders, and other external sources.
• Actively participate in local and state mortgage banking, realtor, and builder trade associations.
• Maintain a thorough understanding of mortgage industry knowledge and current issues.
• Establish collaborative partnerships within U.S. Bank Home Mortgage and other business lines to promote customer relationships and additional product sales.
• Recruit, interview, and train new talent.

Basic Qualifications:

• High school diploma or equivalent
• Two or more years of mortgage sales experience

Preferred Skills/Experience:

• Demonstrated new business development and relationship management skills
• Good knowledge of sales and sales strategies
• Thorough knowledge of mortgage products/services, operations, and current market trends
• Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies
• Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, as gained through on-the-job training or some real estate brokerage experience
• Familiar with local, state, and national laws (e.g., zoning ordinances, Truth-in-Lending, RESPA, energy audit requirements, etc.)
• Well-developed customer service/relations skills
• Strong attention to detail orientation and ability to analyze financial information
• Good interpersonal, verbal, and written communication skills
• Must be able to meet the applicable requirement of performing duties outside of their regular place of business
• Established referral base within assigned market preferred
• 2 years of mortgage loan origination experience with proven results

Equal Employment Opportunity:

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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