Assistant Branch Manager

Assistant Branch Manager

Summary:

Assistant Branch Manager responsible for supporting branch operations, sales, and customer service to drive profitability and community presence. Duties include supervising staff, training, scheduling, coaching, performing Branch Manager duties in absence, cross-selling banking products, and ensuring compliance and security. Role requires banking experience (3–5 years preferred), possible NMLS certification, and offers benefits and discretionary bonus eligibility.

What you’ll do:

As the Assistant Branch Manager, you will assist the Branch Manager in delivering superior financial results and best-in-class customer service by creating a proactive sales and service environment and maximizing employee productivity and effectiveness. You’ll also work with other internal lines of business to maximize growth and profitability.

• Establish and enhance the bank's presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales
• Oversee branch operations, including training, scheduling, and facility management
• Conduct meetings to keep team members informed and motivated
• Conduct coaching sessions and address employee performance issues as needed
• Perform duties of Branch Manager in his/her absence
• Cross-sell products and services aligning with customer needs including deposit, loan, and retirement products
• Perform Personal Banker duties as necessary
• Ensure compliance with all department, bank, and regulatory policies and procedures
• Oversee adherence to all established safety and security procedures

Qualifications:

• High School diploma or GED required; college degree or related banking experience preferred
• Previous managerial experience preferred
• Minimum 3-5 years previous banking experience preferred
• May require NMLS certification

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accidental Death and Dismemberment Insurance
• Short-term and Long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

\About Wintrust:

Wintrust provides community and commercial banking, specialty finance, and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan, and southern Wisconsin, as well as commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and annual discretionary bonus eligibility
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement
• Family-friendly work hours
• With 200+ community bank locations, we offer opportunities to grow and develop in your career
• Promote from within culture

Equal Opportunity Employer:

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Keywords:

Assistant Branch Manager, Banking Operations, Customer Service, Sales And Cross-Sell, Staff Supervision, Compliance, NMLS, Community Banking, Branch Management, Financial Services

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