Community Banking Manager

Community Banking Manager

Job Description:

The duties of a Community Banking Manager include maintaining the financial center's performance standards, ensuring compliance with regulations, and optimizing operational efficiency.

As a Community Banking Manager at Simmons Bank, your role involves leading a team to meet customers' financial needs through personalized guidance and exceptional service. The Manager is accountable for achieving specific financial objectives, including revenue, loan, and deposit growth, by recruiting and developing associates to exceed their performance goals. Furthermore, the Manager plays a crucial role in community engagement, business development, expense management, and ensuring the operational excellence of the banking center.

Fundamental Tasks and Roles:

Directs the fulfillment of goals, customer service, promotional strategies, and operational activities within the banking center:

• Illustrate and educate coworkers on the importance of presenting all the available resources from the bank, encompassing traditional services, digital options, and resources from various business partners
• Arrange consistent meetings with staff members to address important aspects like time management, communication proficiency, monitoring goal advancements, handling routine business affairs, adhering to bank security protocols, and understanding operational policies. These engagements are intended to foster employees' self-assurance, capability, and operational efficiency

• Onboard, educate, advance, appraise, and mentor staff members to ensure they satisfy the expectations associated with their jobs
• Ensure that personal, team, and branch objectives are attained by delivering valuable recommendations and solutions that are discovered through a philosophy focused on identifying needs
• Oversee a partner-oriented team engaging with small businesses, corporate entities, institutions, and mortgage and financial consultant networks
• Assist in handling consumer loan applications: gather loan requests; keep updated on loan rules and protocols; supervise the consumer loan selection at branch(es); mentor employees on successfully processing and promoting consumer loan applications
• Responsible for the growth of current and the establishment of new small business banking partnerships in the area by engaging with clients face-to-face
• Ensure a high degree of customer happiness by keeping and cultivating employees who are highly committed
• Ensure that all departmental documentation and tasks are carried out in accordance with applicable laws, regulations, and policies relevant to this position, including the completion of mandatory compliance training
• Address customer requests and transactions in a constructive, precise, and courteous way, actively participating in sincere conversations to understand requirements and provide appropriate solutions
• Undertakes other duties and tasks as instructed

Qualifications:

To succeed in this role, an individual should be capable of adequately fulfilling every essential duty. The prerequisites detailed below represent the necessary knowledge, skill, and/or ability required.

Skills:

• Skill in sharing and propagating information in a coherent and influential way
• Competence in handling and leading an efficient sales protocol while upholding superb customer service
• Lead with optimism and guide a team through the constantly shifting banking sector
• Capacity to adeptly inspire and articulate information in individual or small group settings, targeting customers, clients, and other staff members within the organization

Education And/Or Experience:

• HS Diploma/GED
• A BS/BA degree is desired, though comparable work history is also considered
• Experience in a managerial role spanning two to four years
• The National Mortgage Licensing System and Registry (NMLS) registration is a prerequisite for this job
• Once employed, apply for an NMLS license. Additional information can be accessed through the website (http:/mortgage.nationalwidelicensing.org)

Computer Skills:

• MS Office programs
• Enhance brand awareness and obtain market knowledge by effectively utilizing social media platforms. Leverage social media channels to increase brand visibility and gather insights into market dynamics

Supplementary Credentials (Including Physical Prerequisites):

• Periodic travel is necessary for attending meetings, training, and assisting with bank conversions and acquisitions, with only occasional overnight stays or out-of-town travel required
• Capability to provide help and guidance to other banks within the market

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