Loan Systems Analyst

Loan Systems Analyst

Overview

The Loan Systems Analyst is an entry-level position responsible for supporting loan operations by managing documentation, processing transactions, and ensuring data accuracy. The role requires developing a strong understanding of lending systems, policies, and procedures to improve operational efficiency and support business needs.

While the role has a limited direct business impact, it plays a critical part in the effectiveness of the operations team.

Key Responsibilities

• Loan Processing & Oversight:
  Independently manage the closing and documentation of loans, focusing on accuracy and streamlined workflows in a complex operational setting.
• Transaction Monitoring:
  Handle daily loan transactions such as recording cash activity, executing payments, reconciling accounts, and updating general ledger entries.
• Cross-Functional Collaboration:
  Work closely with internal departments to resolve discrepancies and manage loan balances, positions, and claims.
• Issue Identification & Resolution:
  Spot errors or inefficiencies in loan documentation, propose enhancements, and apply technical knowledge to solve operational challenges.
• Report Analysis:
  Prepare and interpret moderately complex reports on loan documentation to support internal controls and the implementation of new products or services.
• Risk Management & Compliance:
  Follow established procedures to reduce errors and manage operational risk. Maintain compliance with internal controls, audit standards, and regulatory requirements.
• Client Communication:
  Interface with external clients to relay or clarify loan-related information.
• Team Collaboration:
  Build strong working relationships across departments to enhance service delivery, support client needs, and improve operational performance.
• Ethical Conduct:
  Apply sound judgment, follow policies and regulations, and assess risks to protect Citi, its clients, and its capital.

Qualifications

• Experience: 0–2 years of relevant experience
• Education: Bachelor’s degree or equivalent practical experience
• Knowledge:
• Basic understanding of loan operations, systems, and documentation
• Familiarity with loan products, processes, and risk controls
• Awareness of compliance standards and risk mitigation strategies
• Skills:
• Strong communication and collaboration abilities
• Ability to identify and resolve issues efficiently
• Competency in maintaining regulatory compliance

Employee Benefits

Citi offers a competitive and comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Disability coverage
• Wellness programs
• Paid holidays, vacation, and sick leave

Equal Opportunity Employment

Citi is an equal opportunity employer, committed to fair hiring practices regardless of race, gender, religion, sexual orientation, national origin, disability, veteran status, or any other protected category.

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