Commercial Banking Associate

Commercial Banking Associate

Job Description:

Recognizing the importance of its diverse workforce, Zions Bank remains steadfast in its acknowledgment of the dedication, experience, and skills that its employees bring to the table. As the banking industry evolves, the institution is resolute in its pledge to be the employer of choice. Boasting a consistent presence on American Banker magazine's list of the Best Banks to Work For since 2013, being recognized as the Best Employer in Utah by Best of State awards, and consistently ranking among the Best Places to Work in Idaho, Zions Bank upholds its commitment. Embrace the transformative journey into the future of banking and let us empower your professional trajectory.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision.

Benefits:

• At Zions Bank, employees with a weekly average exceeding 20 hours are eligible to partake in the employee benefits package, based on the standard eligibility guidelines.
• Competitive remuneration and compensation for travel expenses incurred.
• Employees have access to medical, dental, and vision insurance from the very beginning of their tenure.
• Coverage for life and disability, along with support for paid parental leave and adoption, are part of the benefits package.
• Health Savings Accounts (HSAs) function as tax-advantaged savings accounts that allow individuals to save money for medical expenses, whereas Flexible Spending Accounts (FSAs) cover a wider range of out-of-pocket healthcare costs.
• Compensated education, paid leave, and recognition of 11 national holidays with pay are part of the package.
• A 401(k) retirement plan that includes employer matching, alongside Profit Sharing incentives and a salary package that aligns with one's professional experience.
• Assistance for mental wellness with coaching and therapy consultations.
• Eligible employees have the opportunity to receive reimbursement for their tuition costs.
• Employee Ambassador's recommended banking products.

Qualifications:

• Applicants must possess a High School Diploma or a comparable qualification and demonstrate at least 2 years of experience in banking, cashiering, customer service, financial reconciliation, or similar roles, or have successfully finished a company-sanctioned training course.
• A strong grasp of cashier operations, financial balancing, debit and credit mechanisms, and familiarity with banking offerings are key competencies sought in applicants.
• Acquired mathematical expertise.
• Having a solid foundation in equilibrium maintenance and customer satisfaction proficiency is necessary.
• Competence in proposing supplementary services that align with client demands.

The ideal candidate for this position should have the skills and experience required to:

• Assume responsibility for providing superior service while safeguarding the branch to prevent any losses.
• Retain a comprehensive understanding of how branches function.
• Grow the client roster through the application of successful selling and coaching techniques, encompassing activities such as processing loan applications, upselling various bank services, and delivering comprehensive guidance throughout the banking experience.
• Be in charge of executing cash transactions and other customer service obligations at the branch.
• Undertake miscellaneous duties as instructed.

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