Commercial Account Manager

About Company:

Bank of America's core objective is to enhance financial well-being by leveraging the impact of each relationship. We are steadfast in our pursuit of Responsible Growth and strive to deliver value for our customers, team members, localities, and shareholders day in and day out.

Bank of America values an office-centric culture that also integrates flexibility to cater to the diverse requirements of teammates and departments based on their respective roles.

Job Summary:

Commercial Account Managers are tasked with understanding the financial goals and challenges of their business clients to provide them with personalized banking support

Being a Commercial Account Manager will require you to offer comprehensive financial services to small businesses with yearly revenues capped at $20 million. Your essential role will involve proactively managing and enhancing relationships with high-value clients, as well as aiding them in expanding their businesses and achieving their financial objectives.

Responsibilities:

• Leads the comprehensive client experience with a focus on meeting client needs and maximizing sales possibilities, alongside efforts to control and reduce risks
• Identifies and recommends specific small business opportunities and addresses client needs through thorough small business relationship assessments
• Guarantees a unified customer journey within specified sales portfolios through a commitment to being in the field for a minimum of 80% of the time
• Establishes rapport with strategic partners like Merchants, Practice Solutions, Treasury, and Business Banking to grow small business possibilities
• Deploys understanding of credit to suggest to small business managers about resolutions, facilities, and technological skills that support them in reaching their immediate and enduring business aims
• Supports the enforcement of the sales delivery structure to accomplish the targeted performance and enhancement of the financial institution's Small Business segment
• Offers feedback, support, and mentorship to staff and clients while embodying a culture that values the client and employee experience

Required Qualifications:

• Documented history of successful consultative sales experience in financial services or business-to-business sales
• Exhibiting expertise in illustrating the enhancement of specific businesses' financial standings through the analysis of financial reports and advocating for strategic adjustments
• Possesses a deep passion for sales outside the office and finds joy in the pursuit of potential prospects
• Aim to cultivate and enhance current relationships while exceeding sales targets
• Analyzing clients' monetary positions and monitoring market dynamics
• The capacity to interpret and analyze financial statements and cash flow reports is important for decision-making
• Demonstrates exceptional communication capabilities and has exhibited leadership competence
• Delights in collaborating and engaging in negotiations with a team of bank workers to find solutions for clients
• Displayed proficient management of a client portfolio, with a focus on developing and deepening relationships
• Extensive knowledge of specialized financial products and services aimed at small-scale enterprises
• Competence in using CRM systems and related banking software

Desired Qualifications:

• Community leadership
• Demonstrates robust computer proficiency while efficiently handling multiple responsibilities in a challenging setting
• Candidates who have obtained an undergraduate degree in business, finance, or economics are preferred, but those with seven years of relevant work experience will be considered as well

Skills:

• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Placing a strong emphasis on understanding and addressing the needs of customers and clients is vital
• Pipeline Management
• Credit Documentation Requirements
• Financial Analysis
• Oral Communications
• Prioritization
• Written Communications
• Coaching
• Explain the meaning and implications of the relevant legal provisions and standards
• Prospecting
• Risk Management

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