Relationship Manager

Job Summary:

The Relationship Manager (RM) is responsible for building and managing consumer, Corporate & Industrial (C&I), and Commercial Real Estate (CRE) loan and deposit portfolios. The role focuses on balancing loan growth with credit quality while minimizing risk through adherence to established bank policies. The RM develops and maintains client relationships by identifying strengths, weaknesses, and risks, and aligning bank products with client needs to deliver tailored financial solutions.

Key Responsibilities:

• Manage an active portfolio of consumer, C&I (generally less than $3-5MM), and CRE (generally less than $3-5MM) relationships while meeting targets for deposits, loans, revenue, profitability, and client acquisition.
• Perform credit underwriting and loan documentation; structure and approve loans within authority or in coordination with Credit Officers.
• Monitor asset quality including past due loans, collateral exceptions, covenant compliance, risk ratings, and borrowing bases.
• Identify and develop new business opportunities through prospecting and referral networks across all bank products and services.
• Provide advisory support to Financial Center Managers and Market Leaders on C&I relationships.
• Maintain strong knowledge of deposits, lending products, Treasury Management services, capital markets, and economic trends.
• Track regulatory, compliance, lending policy, and industry developments.
• Analyze client financial statements and assess overall business performance.
• Manage end-to-end loan processes including documentation, approvals, closings, and issue resolution.
• Represent the bank in community engagement, networking, and business development activities.
• Ensure compliance with bank policies, regulatory requirements, risk management practices, and internal controls.
• Maintain consistent attendance and perform additional duties as assigned.

Qualifications: Education:

• High school diploma or equivalent required; bachelor’s degree preferred
• Minimum 5 years of banking, lending, or business development experience preferred
• In-market experience preferred
• National Mortgage Licensing System (NMLS) certification required within first year of employment

About FirstBank:

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency without an approved agreement. FirstBank is an Equal Opportunity Employer, including individuals with disabilities.

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